A well-established company in Cape Town is seeking a hands-on and customer-focused Field Service Technician to install, maintain, service and repair a range of electronic and electro- mechanical equipment.Minimum Requirements
Grade 12 (Matric).
Minimum of 2 years' experience in an electrical and/or mechanical service environment.
Basic electrical and mechanical fault-finding experience.
Strong troubleshooting and problem-solving abilities.
Experience servicing, repairing or maintaining industrial, electronic or electro-mechanical equipment.
Valid Code 08 driver's licence.
Own reliable vehicle.
Computer literate with proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
Willingness to travel extensively, including cross-border travel.
Willingness to work overtime and participate in after-hours standby when required.
Install, commission and maintain electronic and electro-mechanical equipment according to manufacturer specifications.
Diagnose, troubleshoot and repair equipment faults efficiently.
Perform preventative maintenance and servicing of customer equipment.
Provide operator training during equipment installations.
Respond to customer breakdowns and technical queries promptly.
Deliver telephonic, email and remote technical support.
Travel extensively throughout the Northern Provinces of South Africa and neighbouring countries to provide on-site service.
Assist the Sales team with equipment demonstrations and technical support.
Build and maintain strong customer relationships while promoting the company's professional image.
Assist customers in maximising the performance and value of their equipment.
Complete all service reports, job cards and related administrative documentation accurately and timeously.
Collaborate with colleagues and other departments on technical improvements and product development.
Participate in after-hours standby and emergency call-outs when required.
Ensure compliance with company policies, procedures and safety standards.
Perform any additional duties reasonably required by management.
Desired Skills:
field service technician
Field Service Engineer
Service Technician
Employer & Job Benefits:
Plus petrol allowance and cell phone allowance