Field Ict Technician Ref No: Hr 4/4/7/96

SALARY :R413 001 per annum

CENTRE  : Provincial Office: Mpumalanga

REQUIREMENTS :          

• A Three-year National Diploma (NQF)6)/Undergraduate Degree (NQF7) in Information Technology / Information Systems plus a valid drivers' licence.2 years' functional experience in the ICT field /environment/ technical support environment with understanding of network connectivity technologies.
• Knowledge: Technical standards/procedures, End user support procedures, operating systems, Active Directory, back up technologies and processes, ICT Service Management Processes, Departmental Policies and procedures, Batho Pele Principles
• Skills: Communications, Analytical thinking, Process Improvement, Leadership, Good interpersonal relation, Listening.

DUTIES :          

• Provide Desktop and Printer support, Provide Call management on Information Technology Service Management System (ITSM), Provide Local Area Network (LAN) Support.