Field Credit Officer

Job Responsibilities

• Conduct field visits to customers for credit monitoring and recovery of delinquent loan accounts.
• Engage customers professionally to assess repayment capacity and agree on feasible repayment plans.
• Monitor loan accounts and follow up on repayment commitments to ensure compliance with agreed terms.
• Accurately document all field activities, customer engagements, and outcomes on approved systems.
• Identify high-risk and non-performing loan accounts and escalate in line with established procedures.
• Ensure all credit and recovery activities comply with internal policies, CBN regulations, and applicable laws.

Job Requirements

• Bachelor's Degree in Business Administration, Finance, Economics, or a related discipline.
• 1 - 2 years' experience in credit operations, loan recovery, or a similar role within a financial institution or Microfinance Bank.
• Sound knowledge of credit administration and loan recovery processes.
• Strong negotiation, communication, and interpersonal skills.
• Ability to work independently, manage multiple accounts, and meet assigned targets.