Fica Consultant

Duties and Responsibilities

• Conduct customer onboarding verification checks.
• Review and verify customer identification documents and supporting documentation.
• Ensure customer information is complete ans accurate before onboarding.
• Conduct sanctions, PEP and other required screening checks.
• Review screening results and escalate potential matches to the relevant Compliance team member.
• Identify missing, expired or inconsistent customer documentation and request the required information.
• Respond to and assist with FICA/KYC-related queries from customers and internal teams.
• Assist with resolving onboarding and verification queries.
• Maintain accurate records of verification checks and supporting documentation.
• Ensure all verification checks are completed within the turnaround times.
• Escalate any unusual, high-risk or potentially non-compliant customer information to the Compliance Manager.
• Assist with general administrative duties within the Compliance/FICA function.

Minimum Requirements

Skills & Competencies

• Strong attention to detail.
• Good administrative and organisational skills.
• Ability to identify discrepencies and missing information.
• Good communication and query resolution skills.
• Ability to work accurately and meet deadlines.
• Ability to handle confidential customer information.

Qualifications & Experience

• Matric certificate (Grade 12)
• Relevant qualification in Compliance, Finance, Law or related field will be advantageous.
• Previous experience in FICA, KYC, customer onboarding or financial services will be advantageous.
• Good computer skills, including Microsoft Office.
• Good attention to detail
• Good wtitten and verbal communication skills.