Sun International·Free State, south-africa·Full Time·Internship
HospitalityFull TimeInternship
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Key Performance Areas
Drive the execution of Group Food & Beverage strategy across all operations to ensure consistent delivery of commercial, operational and brand objectives
Deliver agreed business targets including revenue growth, profitability and performance standards across all F&B outlets & kitchen operations
Optimise revenue performance through effective management of pricing, menu engineering, product mix, outlet performance and commercial opportunities
Identify, develop and implement innovative F&B and culinary concepts and growth opportunities aligned to market trends and guest expectations
Monitor market dynamics, competitor activity and guest insights to sustain competitive positioning and inform decision-making
Oversee end-to-end F&B and kitchen operations to ensure operational excellence, efficiency and consistency across all outlets - front and back of house
Take full accountability for kitchen performance, including leadership of senior chefs and culinary teams, ensuring alignment to quality, cost, and operational standards
Lead menu development, engineering and costing within the culinary and product framework ensuring profitability, consistency and alignment with brand positioning with continuous innovation and quality standards across all offerings
Drive strict food cost management, including waste reduction, portion control, yield optimization and stock management
Ensure the consistent application of Group standards, brand requirements and operational SOPs across all F&B environments
Accountable for the overall financial performance of the F&B division, including P&L management, budgeting, forecasting and Capex oversight
Drive financial discipline through effective cost management, efficiency optimisation, and performance tracking against key financial indicators
Lead high performing, engaged F&B teams through effective leadership, capability development and succession planning
Foster a culture of accountability, performance excellence and continuous improvement across all levels of the operation
Ensure the consistent delivery of exceptional guest experiences across all F&B touchpoints, supported by effective service recovery processes
Manage supplier partnerships to ensure quality, value, compliance and supply continuity across all operations
Oversee banqueting, events and function F&B performance to ensure commercial success and operational excellence
Ensure full compliance with food safety, hygiene, and HACCP standards, embedding best practices across all kitchen and service areas
Ensure robust governance, compliance and risk management across all F&B operations, including health, safety, hygiene, and statutory requirements
Maintain strong operational controls and reporting systems to enable accurate, timely and data-driven decision-making across the division
Ensure audit readiness and the effective implementation of corrective actions to address operational or financial gaps
Requirements
Education
Diploma in Hospitality Management, Food & Beverage Management, Culinary Arts, Business Management, or a related field
Experience
8 years+' Food & Beverage experience within the hospitality, hotel, resort, gaming, or multi-outlet restaurant environment
Inclusive of 3 years' experience in a management role with accountability for multiple outlets
Proven experience managing Food & Beverage budgets, forecasts, and profit and loss (P&L) accountability
Demonstrated experience in menu development, product innovation, revenue growth initiatives, and cost control
Experience leading large, multidisciplinary culinary and service teams
Proven track record of driving operational efficiencies, service standards, and guest satisfaction
Experience managing banqueting, conferencing, events, and function operations
Experience with procurement, supplier management, stock control, and inventory systems