Job Description

Do you have an appetite for all things Food & Beverage?
Are you as keen as mustard where service is concerned, whilst ensuring back of house is in order - whether it be a plate full of numbers, setting a rota or laying the table for a successful team.
Join us At Radisson Hotel Group, where every moment matters, and guests can savor the experience!
We are currently seeking a Food & Beverage Supervisor to join our vibrant team.
At RHG, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences.
We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
As a Food & Beverage Supervisor, you bring a heightened level of ambition, a results-driven mindset, and a deep passion for enhancing the dining experience to our dynamic F&B Team.
Assists in the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.
Lead and collaborate with the team to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
Support and deliver on the business strategies taking ownership for assigned areas of responsibility and deputizing for the Head of Department in their absence.
With the Head of Department take a leadership role in fostering a culture of growth, development and performance whilst promoting the company culture and values.
Collaborates with the Head of Department, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained
Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner.
Takes the lead to deliver departmental programmes that advances service standards, profitability and cost control which may include working with internal and external stakeholders, whilst incorporating environmental concerns
Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Qualifications

Proven experience in a food and beverage position, ideally within a hotel environment
Ability to adapt to changing service environments
Good leadership skills with a hands-on approach and lead-by-example work style
Commitment to exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions, offering advice and recommendations
Personal integrity, with the ability to work in an environment that demands excellence
Strong communication and listening skills
Ability to work collaboratively across functions and cultures
Skilled with Microsoft Office software, especially in Excel
An open, positive and communicative personality
Ability to handle multiple challenging priorities and assignments.

F&b - Supervisor

At a glance