An exciting opportunity is available for a commercially driven and results-oriented Key Accounts Manager - Exports to join a dynamic FMCG manufacturing environment. Based in Roodekop, this role reports directly to the Export Sales Manager and offers the opportunity to drive business growth across African markets, strengthen strategic customer relationships, and identify new opportunities to expand the company's export footprintThe successful candidate will take ownership of key accounts, develop new business opportunities, and drive sales performance while ensuring customer satisfaction and profitable growth. Working closely with internal departments, the role requires a proactive, commercially astute individual with strong negotiation skills, an entrepreneurial mindset, and the ability to build lasting partnerships across diverse marketsKey Responsibilities
Manage and develop key customer accounts across designated African markets and locally
Identify, pursue, and secure new business opportunities to expand market share
Develop and maintain strong relationships with existing and prospective customers
Drive sales performance to achieve and exceed agreed sales budgets and targets
Monitor market trends, customer activity, competitor performance, and emerging business opportunities
Prepare and present professional quotations and pricing proposals to customers
Compile and submit weekly sales reports and provide regular updates on sales performance
Ensure accurate and timely completion of all sales-related documentation
Liaise with production, planning, and internal sales teams to ensure customer requirements and orders are managed effectively
Develop sales budgets and projections in collaboration with relevant stakeholders
Monitor customer accounts to ensure payments remain within agreed terms and coordinate with internal sales regarding order collection
Implement and maintain effective operating procedures and work instructions
Coordinate customer visits and international travel arrangements as required
Ensure compliance with applicable export requirements and relevant legislation across African markets
Report regularly to the Export Sales Manager on sales performance, account development, market opportunities, and potential challenges
A degree or relevant tertiary qualification in Sales, Business Management, Packaging, Finance, Engineering, or a related field
5-8 years of proven sales experience, ideally within FMCG, manufacturing, or a related industry
Packaging-related sales experience would be advantageous
A sound understanding of manufacturing costing principles and basic manufacturing income statements
Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint
Experience working with ERP systems
Experience working in Southern African markets, with an understanding of export processes and legislation
Demonstrated ability to develop sales budgets, forecasts, and projections
A valid Code 08 driver's licence
A valid passport and willingness to travel to various African countries
Strong commercial acumen and a results-driven approach
Excellent customer relationship management and account development skills
Strong negotiation, persuasion, and closing abilities
Proven new business development and sales growth capabilities
Analytical thinking, problem-solving, and strategic planning
Excellent communication and interpersonal skills
Ability to engage confidently with stakeholders at all organisational levels, including senior management
Innovative, proactive, and creative approach to identifying opportunities
Ability to work independently, manage competing priorities, and deliver against targets
Desired Skills:
Exports
Key Accounts
Manager