Exports & Imports Controller (graaff-reinet)

Description

• We're looking for a sharp, organised and detail-obsessed Exports & Imports Controller to join our Supply Chain team.
• You'll be the person who makes sure international distributors receive their orders on time and in full and that every inbound shipment we rely on arrives when we need it.
• It's a role that sits at the intersection of planning, logistics, compliance and customer service, with plenty of scope to make it your own.
• If you love solving puzzles, thrive on deadlines, and take pride in getting documents right the first time this is your seat.

What You'll Do

• Review and balance international distributor orders to maximise container utilisation and keep export costs in check.
• Work hand-in-hand with our Demand Planner and Business Development Specialists to confirm production dates and lock in order details.
• Own the full export documentation pack Commercial Invoices, Certificates of Origin, Health Certificates, Fumigation Certificates and Food Safety confirmations.
• Secure Import Permits from distributors and make sure every shipment complies with destination country requirements.
• Negotiate and confirm shipping costs, payment terms and schedules with Freight Forwarders.
• Keep distributors informed on order progress, ETAs and anything they need to know to receive cargo smoothly.
• Manage inbound imports: source quotes, compare landed costs, arrange clearances, and track arrivals for timely production supply.
• Keep our ERP records clean, accurate and audit-ready at all times.

Requirements

What You Bring

• Grade 12 (NQF 4) as a minimum. A Diploma in Imports/Exports (NQF 6) or The Complete Import/Export Administration Course (NQF 5) would put you ahead of the pack.
• At least 2 years' administrative experience processing international orders and exporting goods.
• Solid working knowledge of import and export requirements, shipping costs, payment terms and document validation.
• Confidence in an ERP environment and proficiency in MS Office (Excel in particular).
• Outstanding planning, organising and follow-up skills you don't let things slip through the cracks.
• Strong interpersonal and written communication ability you'll deal with distributors, freight forwarders and internal teams every day.
• A calm head under pressure, a sense of urgency, and an eye for detail that borders on obsessive.