Job Summary

We are seeking a competent, experienced, proactive, and solutions-oriented ICT professional to join our team.
The successful candidate will be responsible for managing the school's ICT infrastructure, supporting staff and students, maintaining systems and equipment, and ensuring the effective and reliable use of technology across the school.

Responsibilities

Manage and maintain the school's computers, network infrastructure, internet connectivity, printers, projectors, CCTV and other ICT equipment.
Provide timely technical support to staff, students and management.
Install, configure, update and troubleshoot computer hardware, software and operating systems.
Monitor and maintain the school's network, Wi-Fi and internet systems.
Ensure regular maintenance, security and proper functioning of ICT equipment.
Manage user accounts, access permissions, data storage and backups where applicable.
Diagnose and resolve hardware, software, network and connectivity issues.
Support the effective use of technology in teaching, learning and school administration.
Assist with the implementation and maintenance of school management systems and digital platforms.
Provide ICT support during school events, meetings, examinations and presentations.
Maintain accurate records of ICT assets, repairs, replacements and maintenance activities.
Promote cybersecurity, responsible technology use and data protection practices.
Train and guide staff and students on the effective use of relevant ICT tools and platforms.
Recommend appropriate technology upgrades and improvements to management.
Perform other ICT-related duties as may be assigned by management.

Requirement

Bachelor's Degree, HND or equivalent qualification in Computer Science, Information Technology, Computer Engineering, Information Systems or a related field.
Minimum of 3 - 5 years' relevant professional experience in ICT support, systems administration, networking or a similar role.
Previous experience working in a school or educational environment will be an added advantage.
Professional certifications such as CCNA, CompTIA A+, Network+, Microsoft, Google or other relevant ICT certifications will be an advantage.
Demonstrable experience in ICT infrastructure management and technical support.
Must possess excellent professional conduct, integrity and reliability.

Required Skills:

Strong knowledge of computer hardware, software and operating systems.
Excellent troubleshooting and problem-solving skills.
Good knowledge of networking, Wi-Fi configuration and internet connectivity.
Proficiency in Microsoft Office Suite, Google Workspace and other productivity tools.
Knowledge of computer maintenance, system installation and software configuration.
Basic understanding of cybersecurity, data protection and backup procedures.
Ability to manage ICT equipment and maintain proper documentation.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Excellent organisational skills and attention to detail.
Ability to work under pressure and respond promptly to technical issues.
Strong customer-service mindset with patience and professionalism.
Willingness to learn and adapt to emerging technologies.

The ideal candidate should be:

Experienced Ict Personnel

Key skills