REQUIREMENTS Matric. At least 3 years' experience in an executive assistant, legal secretary, office administrator or similar role. Previous experience in a law firm or professional services environment will be advantageous. Excellent written and verbal communication skills in English and Afrikaans. Strong organisational skills and exceptional attention to detail. Confidence working with invoicing, payment reconciliations and financial administration. Proficiency in Microsoft Office, Outlook and digital administrative systems. A professional, personable and client-focused approach. The ability to prioritise, multitask and work independently. Absolute discretion and respect for client confidentiality. RESPONSIBILITIES Client Communication & Front Office Serve as the first point of contact for prospective and existing clients. Manage incoming enquiries, telephone calls and general correspondence. Coordinate client consultations, appointments and follow-ups. Maintain professional and responsive client relationships. Email & Diary Management Manage and monitor the firm's central email inbox. Screen, prioritise and distribute incoming correspondence. Coordinate diaries, meetings and appointments. Follow up on outstanding communications and administrative tasks. Billing & Financial Administration Prepare and distribute client invoices and statements. Reconcile incoming client payments and allocate payments to invoices. Follow up on outstanding accounts and payment confirmations. Liaise with the firm's accounting and finance team. Maintain accurate billing and payment records. Legal & Office Administration Maintain accurate electronic client files and filing systems. Assist with client onboarding, engagement letters and administrative documentation. Support attorneys with general secretarial and administrative duties. Coordinate document signing, scanning, filing and recordkeeping. Oversee general reception and day-to-day office administration. Assist with improving internal administrative processes and workflows. To apply, please send your CV with your salary expectations to Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.