Job Details at a Glance
Job Title: Executive Assistant / Operations Manager
Job ID: MARCEL1EA
Industry: Fractional Operations Consultancy
Location: LATAM or South Africa
Job Status: Part Time / Full Time
Work Schedule: Monday to Friday, EST or PST (Exact hours TBD)
Salary: $2,500 to $3,000 per month
Target Start Date: ASAP
About the Client
About the Role
Key Responsibilities
Inbox & Calendar Management: Triage incoming email and manage the Managing Partner's calendar, including scheduling calls and protecting work blocks.
Contact Follow-Up: Proactively follow up with contacts on pending calls, commitments, and open loops without being prompted.
Client-Facing Coordination: Represent the firm professionally in client communications and, as appropriate, join client meetings.
AI Workflow Development: Build and maintain workflows, dashboards, and SOPs in Notion and Claude to improve operational efficiency.
Urgent Task Execution: Complete time-sensitive requests within 24 hours, exercising judgment and initiative rather than waiting for direction.
Operations Support: Support the broader operator team as the company scales its client base and internal structure.
Back-End Client Admin (Future Scope): Take on administrative execution for client engagements as the role matures.
Qualifications & Skills
AI & Systems Fluency: Demonstrated proficiency with Notion and Claude, including building workflows, dashboards, and SOPs. Prior experience or training with AI tools is required, as you will use AI as a working partner rather than a replacement for judgment.
Extreme Ownership: Strong track record of ownership and initiative, with the ability to execute urgent requests within 24 hours without follow-up.
Strategic Thinking: Ability to operate with critical thinking and sound judgment, managing up rather than waiting for instructions.
Client-Ready Professionalism: Comfortable in client-facing situations and able to represent a brand professionally, including in meetings.
Operational Autonomy: Capable of stepping into an operations-manager-level role with minimal onboarding or ongoing management.
Communication: Excellent written and verbal English communication skills suitable for direct client interaction.
Tech Stack
Notion
Claude (AI)
Email management systems
Calendar software
Originally posted on Himalayas