Results Measurement & Insights Manager - Digital Advancement For Women Now

Mercy Corps

Nigeria, nigeria

The Position Results Measurement & Insights Manager drives DAWN's results measurement agenda in Nigeria: building and running the systems that show whether DAWN is delivering on its impact objectives, supporting 132,000 financially disadvantaged young people into work on digital platforms over four years. Working in close collaboration with the Department Lead: Data & Impact, the role independently generates the data that DAWN uses for learning, research and reporting. This means measuring the impact of DAWN's activities with platforms, skilling providers and inclusivity partners, and of our wider systems change work, and leading data relationships with platforms and start-ups, consortium partners BFA Global and ImpactHER, and ecosystem organizations such as refugee-led organizations, other NGOs and support organizations. The role offers significant learning and fast growth opportunities: identifying needs for and setting up new results measurement systems, maintaining and improving existing ones, and taking on increased ownership across the measurement agenda. The Results Measurement & Insights Manager reports to the Department Lead: Data & Impact, works day-to-day with the DAWN project team, platforms and partners, and after the first year manages a Senior Results Measurement & Data Officer. Expect us to move fast, make mistakes, learn a lot, and restart a few times. Essential Responsibilities Results Measurement Tools Set Up & Maintenance (15%) Identify needs for and set up, maintain, and update tools for data collection and measuring the impact of DAWN at the level of the young person, the platform or partner business, and the ecosystem, ensuring accurate and comprehensive data capture across all levels, aligned with DAWN's MEL framework and results targets, and disaggregated by gender, disability and displacement status. Identify needs for and set up, maintain, and update systems for data management, analysis, and dashboarding, incorporating automations and AI-powered tools to improve efficiency and data quality. Set up and utilize a range of data tools including Claude, Commcare, Azure SQL, and Power Results Measurement Implementation (45%) Serve as the go-to resource for teams on the results measurement Proactively maintain high standards of data quality and accuracy through meticulous attention to detail, overseeing the full data collection process with teammates, platforms, and partners (platform business and user-level data, verification of work transitions, as well as community surveys and participant responses) across the DAWN portfolio. Lead relationships around data with designated platforms and implementing partners, serving as the primary point of contact for their data needs and facilitating data kick-off calls. Set up and run participant-level data collection, working with enumerators in Nigeria, and ensure it is ethical, inclusive and consistent with safeguarding and data protection requirements for young people. Provide bespoke, hands-on data support to platforms, partners and ecosystem stakeholders based on emerging needs across the portfolio. Own and manage all internal Monitoring, Evaluation, & Learning data requests, including those from the DAWN team and consortium partners. Insights Generation and Dissemination (35%) Manage end-to-end analysis processes for reporting and supporting acceleration Develop and maintain reporting templates, leveraging AI and automations to streamline the generation and population of data insights reports. Independently populate drafts for donor MEL requirements, templates, and reports, including DAWN's periodic and annual reports and the Learning Pilot evaluation report for the Mastercard Foundation, ensuring data is accurate, verifiable and consistent with earlier reporting. Present and disseminate data learnings - findings and insights - with internal teams, platforms, partners and the Mastercard Foundation. Content, Learning, & Research Projects (5%) Contribute to research projects responding to key learning themes, working with the Research & Insights Identify needs for and set up, maintain, and update tools for collecting data for research Supervisory Responsibility After the first year of the project, the Results Measurement & Insights Manager directly manages a Senior Results Measurement & Data Officer. The role also provides ad hoc oversight of enumerators and junior MEL staff supporting the programme. Accountability Reports Directly To: Department Lead: Data & Impact Works Directly With: Results Measurement and Insights Team, DAWN Project Director; Research & Insights Director; BFA Global and ImpactHER (consortium partners); platforms and start-ups; external partners (e.g., refugee-led organizations); Jobtech Alliance teammates (e.g., Venture Partners, Program Directors, Ecosystem Engagement Lead, Inclusivity Lead); Finance/Contracts Manager; Mercy Corps country and regional teams; Mercy Corps Youth Employment Technical Support Unit. Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects. Minimum Qualification and Transferable Skills A minimum of 5 years' experience in data science, results measurement, market insights, research, or equivalent Great knowledge of the use of statistical analytics tools (e.g., R, Python), data visualization (e.g., Power BI), and AI and automation tools Proven track record of setting up and maintaining Monitoring & Evaluation systems to assess impact achieved by private sector partners, across multi-country portfolios Experience measuring outcomes for young people in employment or livelihoods programs, ideally including job quality, with data disaggregated by gender, disability and displacement status Experience contributing to donor reporting, ideally for large institutional donors; familiarity with Nigeria's youth employment or platform economy context is an advantage Working knowledge of safeguarding and data protection practice when collecting data from young people Experience managing or mentoring staff, or the readiness to step into line management Excellent analytical capacity, with the capacity to bring clarity to others and make quick decisions Excellent EQ and communication skills, with the capacity to work collaboratively with others Great desire and will to learn Legal right to work in Nigeria, and based in Nigeria

5 days ago

Electronic Data Manager (edm)

Helen Keller International

United States, Asia, nigeria

full-time

Helen Keller Intl. is a global health organisation dedicated to eliminating preventable vision loss, malnutrition and diseases of poverty. Co-founded by Helen Keller and guided by her belief in human potential, the organisation delivers life-changing health solutions to vulnerable communities where the need is greatest but access to essential services is limited. Across the United States, Africa and Asia, Helen Keller Intl. implements evidence-based programmes that empower individuals, families and communities to improve their health and build lasting change. Background and Purpose of the Position The successful implementation of Neglected Tropical Diseases (NTDs) surveys relies on accurate, complete, reliable and timely data to inform programme decisions, assess disease prevalence, monitor intervention outcomes and support disease elimination efforts. Helen Keller Intl. supports a range of NTD surveys across its implementing states, including Trachoma, Onchocerciasis (OV), Lymphatic Filariasis (LF), Schistosomiasis (SCH) and Soil-Transmitted Helminths (STH) assessments. These surveys require efficient electronic data collection, real-time monitoring, data quality assurance and timely reporting through approved digital platforms. The Electronic Data Manager (EDM) will provide technical and operational support for the configuration, deployment, management, validation, monitoring and submission of survey data using platforms such as SurveyCTO, CommCare and Tropical Data. The EDM will ensure electronic tools are properly tested and used in line with approved survey protocols and data management procedures. The role also includes supporting survey teams to resolve technical issues, monitor daily data submissions, identify data quality concerns and ensure data are complete, accurate, consistent and submitted within established timelines. The position does not require residence in a specific LGA but involves regular travel to assigned states and implementing LGAs, including overnight stays, based on survey schedules and operational needs. Scope of the Position Under the supervision of the Associate Manager, Programme Delivery, and with technical guidance from the designated M&E Manager/Officer, the EDM will provide electronic data management support throughout the pre-survey, survey implementation and post-survey phases. The EDM will be responsible for: Supporting the configuration, testing, deployment and management of electronic data collection tools (e.g., SurveyCTO, CommCare, ESPEN and Tropical Data), ensuring forms align with approved survey protocols, questionnaires, skip logic and validation requirements. Supporting the training of survey personnel and ensuring all data collection devices are properly configured, functional and ready for field deployment. Providing technical support and troubleshooting for survey teams on electronic data collection tools, devices, connectivity and data synchronization issues. Monitoring survey progress and daily data submissions to ensure timely synchronization, completeness, accuracy and consistency of data. Conducting routine data quality checks, identifying missing, duplicate or inconsistent records, and providing timely feedback for corrective action. Ensuring the secure storage, transfer and submission of survey data in compliance with Helen Keller Intl.'s data protection and confidentiality requirements. Maintaining records of personnel attendance, device deployment, form submissions and other required documentation, including evidence of completed electronic submissions. Preparing daily data management updates and post-survey data management reports. Key Roles and Responsibilities General Responsibilities Participate in survey planning and preparatory activities, reviewing protocols, questionnaires and reporting requirements to ensure electronic data collection processes align with approved survey methodologies. Configure, test and deploy electronic data collection forms on approved platforms, ensuring the inclusion of appropriate skip logic, validation rules, GPS requirements and other data quality controls. Support the training of survey personnel on electronic data collection tools and ensure all devices are properly configured, functional and ready for deployment, while maintaining an inventory of assigned equipment. Provide technical support to survey teams and troubleshoot issues related to electronic forms, devices, connectivity, data storage and synchronization. Monitor survey implementation and daily data submissions, ensuring timely synchronization and successful transmission of records to designated servers or databases. Conduct routine data quality checks, identify and resolve data inconsistencies, incomplete records, duplicates and other anomalies in collaboration with survey supervisors and enumerators. Generate and share regular data collection updates, dashboards, progress reports and other data management outputs as required. Maintain accurate documentation of electronic data collection activities, including device assignments, form versions, submissions, technical issues and corrective actions. Ensure compliance with approved protocols, data protection requirements and confidentiality standards, and support the handover of cleaned and validated datasets to authorized personnel. Perform any other data management or programme-related duties assigned by the designated supervisor. Specific Deliverables and Responsibilities Period: As specified in the approved survey workplan, including training and preparatory activities. The EDM will: Participate in survey planning and preparation, including the review of protocols, questionnaires, reporting requirements and data collection procedures to ensure alignment with approved survey methodologies. Configure, test, deploy and manage electronic data collection tools and devices, ensuring forms include appropriate validation rules, skip logic, GPS requirements and other quality control measures. Train and support survey personnel on the use of electronic data collection platforms and provide ongoing technical assistance for issues related to devices, applications, connectivity, data synchronization and submissions. Monitor survey implementation and daily data submissions to ensure complete, accurate and timely capture, synchronization and transmission of records in accordance with approved protocols. Maintain accurate records of device deployment, attendance, form submissions, technical issues, corrective actions and other required supporting documentation. Ensure the secure handling, storage, backup, transfer and submission of survey data in compliance with data protection, confidentiality and organizational requirements. Support the reconciliation, validation, handover and archiving of final datasets, survey documentation and equipment after survey activities. Participate in survey debriefings and escalate data quality, technical or implementation challenges requiring management attention. Perform any other data management or programme-related duties assigned by the designated supervisor. Expected deliverables and means of verification: Participation in survey planning and readiness activities, including data management assessments and resolution of identified technical gaps. Configured, tested and validated electronic data collection tools, with evidence of deployment readiness and access to approved platforms, servers and dashboards. Training and device management records, including attendance sheets, training reports, device inventories and allocation/accountability documentation. Daily and final data collection, submission, synchronization and reconciliation reports, including dashboard screenshots, system-generated reports and performance against assigned targets. Data quality assessment reports documenting identified issues, corrective actions taken and resolution of discrepancies. Evidence of successful electronic form submissions, synchronization and secure transfer or handover of cleaned and validated datasets to authorized personnel. Records of technical support, troubleshooting, device functionality, technical challenges encountered and actions taken to address them. Survey progress updates, debriefing records, GPS-tagged photographs (where applicable) and other required supporting documentation. Comprehensive data management reports summarizing submission performance, data quality, technical issues, corrective actions, outstanding concerns, lessons learned and recommendations. All deliverables must be submitted within the timelines specified in the approved survey workplan or as directed by Helen Keller Intl. Data Quality, Management and Reporting Requirements Data quality is a core responsibility of the EDM. All survey data must be accurate, complete, consistent, secure and submitted within approved timelines. The EDM will: Ensure electronic data collection tools are properly configured, tested and validated before deployment. Monitor data collection, submissions and synchronization to ensure records are complete, accurate, consistent and aligned with approved survey protocols and field activities. Conduct routine data quality checks to identify and resolve missing, duplicate, inconsistent, invalid or unusual records, and maintain accurate submission tracking records. Ensure all data corrections are made through approved procedures with appropriate documentation and audit trails. Maintain the security, confidentiality, storage, transfer and handover of survey data, ensuring access is restricted to authorized personnel. Promptly report data integrity issues, including suspected falsification, unauthorized modifications, data loss or confidentiality breaches. Maintain complete documentation of data management activities, technical issues, corrective actions, submissions and supporting evidence. Prepare and submit all required data management reports within the prescribed timelines. Zero Tolerance for Data Falsification: Any deliberate fabrication, manipulation, unauthorized alteration or knowing submission of false survey data constitutes serious misconduct and may result in termination of engagement, disqualification from future assignments and other appropriate administrative or legal action, subject to investigation and applicable organizational procedures. Travel, Deployment, Safeguarding and Security Requirements The EDM must be available to travel extensively to assigned States and LGAs, including overnight stays, to support survey preparation, training, implementation, data validation and other programme activities. The EDM is expected to maintain regular communication with programme teams, comply with approved travel and security procedures, safeguard assigned devices and equipment, and provide continuous technical support throughout the survey period. The EDM will: Travel and deploy to assigned survey locations in line with approved workplans and operational requirements. Comply with Helen Keller Intl.'s travel, accommodation, security, movement and field access procedures, including obtaining required approvals and participating in security briefings. Maintain regular communication with designated programme and security personnel and promptly report security, safety or operational concerns. Ensure the safe transportation, security and accountability of assigned devices, equipment and survey data. Uphold safeguarding, ethical, confidentiality and data protection standards, including compliance with consent procedures, PSEAH and other organizational policies. Protect survey data, devices and access credentials from unauthorized access, use or disclosure. Demonstrate professionalism, integrity and flexibility while working across multiple States, LGAs and survey activities. 12. Required Minimum Education, Experience and Competencies Education and Experience Candidates must meet at least one of the following minimum requirements: A Bachelor\'s degree (B.Sc.) or Higher National Diploma (HND) in Computer Science, Information Technology, Statistics, Mathematics, Public Health, Epidemiology, Monitoring and Evaluation or any other relevant discipline, with at least one year of experience in digital data collection, data management, field surveys or public health programmes. OR A minimum of secondary school education, with at least two years of relevant experience in electronic data collection, field data management, survey implementation or other public health programmes, and demonstrated competence in using digital data collection applications. Candidates with practical experience supporting NTD surveys, epidemiological surveys, entomological surveys, household surveys or other public health assessments will have an added advantage. Important Note: The Electronic Data Manager is expected to be technically competent, detail-oriented and results-driven. The position requires an individual who can effectively manage electronic data collection processes, provide field-level technical support, identify and resolve data quality issues, monitor electronic submissions and ensure that complete and reliable survey data are submitted within approved timelines. The EDM must be willing to travel and work in different implementing LGAs and States as required by the NTD survey schedule.

5 days ago

Food Security And Livelihoods Officer

Action Against Hunger | ACF Nigeria LTD/GTE

Nguru, Yobe State, nigeria

full-time

ACF Nigeria is currently looking to fill the role of Food Security and Livelihoods Officer who will work under the direct guidance and supervision of the FSL Program Manager to support the implementation of NADIA activities. The role holder will coordinate with implementing partner, provide support on engagement with beneficiaries, vendors, local/community leaders, local government representatives and other stakeholders Position Details Reporting to: FSL Program Manager Proposed start date: November 2026 Work location: Nguru, Yobe State Key Responsibilities: Mission 1: Provide support to the FSL Programme Manager in the implementation of BHA Food Assistance and other livelihood activities in targeted communities within the given LGAs Contribute to detailed planning and provide remote support to the implementation of field-level activities relating to the cash-based food assistance under the guidance of the FSL Program Manager. Develop guidelines and strategies for engaging community leaders and other relevant stakeholders to support the identification and selection of vulnerable communities and beneficiaries for cash or food voucher support. Support the identification, contracting, and management of vendors through regular engagement, documentation of vendors' activities, and provision of timely support throughout the FIFSAN project. Coordinate closely with the FSL Programme Manager to ensure that cross-LGA programs are implemented efficiently. Follow-ups on program activities to ensure that FIFSAN program objectives and outputs are achieved, and that activities are implemented in accordance with standard rules, regulations, and operational procedures, as well as agreed-upon strategies, implementation plans, and requirements. Mission 2: Facilitate the collection and collation of information and BNF data for FIFSAN activities through registrations, surveys, assessments, and regular post-distribution monitoring. Remotely supervise the collection and management of beneficiary data and distribution lists to support the successful implementation of FIFSAN program activities. Train ACF data collectors and partners' staff on the collection and management of beneficiaries' data, distribution list for reference purposes, and successful implementation of FIFSAN program activities. Coordinate monthly market assessment, data collection, and analysis for food assistant price determination. Facilitate in coordination with the M&E unit and implementing partners, data sourcing and analysis to improve program approaches based on evidence. Coordinate with implementing partners to collect relevant information that contributes to organizational and sector-wide Learning through proper documentation of lessons learned, best practices, success stories, case studies, etc., on the cash-based intervention in the emergency and early recovery context. Support the planning and capacity building training of partners and oversee regular program monitoring and evaluation activities, like Baseline, PDMs, Market Price Monitoring, end line, etc., in collaboration with relevant units/departments. Collaborate with the FSL Programme Manager on the development of tools to monitor and improve the quality of the FIFSAN Project. Perform any other duties that may be assigned by the FSL Programme Manager Mission 3: Participate in Regular internal and external coordination meetings for the program. Contribute to the development of the project's community mobilisation strategies for targeting and registration of beneficiaries in collaboration technical team. Collaborate with implementing partners to develop and strengthen good linkages and coordination with local government, government line agencies, related stakeholders, and service providers to ensure their support for the implementation of project activities. Coordinate with supply chain and finance to facilitate timely vendor payment. Review and reconcile the vendor's printout and transaction summary. Conduct vendor training and follow up closely with implementing partners on disbursement monitoring of vendors' activities to ensure beneficiaries are not shortchanged. Contribute to the establishment of effective communication mechanisms with key stakeholders at the LGA and Ward levels Maintain and build relationships with authorities, partners, and relevant actors in all the intervention LGAs of Borno State on behalf of ACF. Mission 4: Support the FSL Programme Manager in reporting on Project activities and progress. Support the FSL Programme Manager in reporting for internal and external use through draft reports with inputs and outputs for the reporting period ; Support the program Manager in producing monthly, quarterly, and annual reports; Extract data and information from weekly reports from the field and aggregate the same for inclusion in the monthly and quarterly reports. Work with M&E under the direction of the FSL PM to ensure that all annexes needed for the report are available. Mission 5: Ensure the proper HR management of the Field-Based FSL Team Support the recruitment and training of enumerators under the support of the FSL Program Manager, MEAL Manager, Project Coordinator, and Base HR. Participate in training and development of implementing partners and propose and/or provide training, coaching, and mentoring as required. Manage the daily activities of ACF enumerators to ensure the smooth implementation of the FSL program in line with HR procedures and policies. In collaboration with the HR department, ensure support to the field teams for all matters concerning human resources for program implementation. Work with the implementing partners' FSL team in different LGAs on cross-learning and beneficiary capacity building initiatives. Position Requirements: Degree in Agriculture, Agronomy, Agricultural Economics, Development Studies, and other related fields. Minimum of 3 years of work experience in implementing food security and livelihood projects Experience in supervising or managing a team Good knowledge of Agriculture, FSL, Cash and Voucher Programming, including implementing projects in humanitarian and insecure contexts Good communication, including fluency in Hausa or Kanuri and English Languages Advantage for those with experience in Advocacy & dissemination of information on innovation.

6 days ago

Food Security And Livelihoods (fsl) Officer

Action Against Hunger

Nguru, Yobe Reporting to: FSL Program Manager, Yobe, Nigeria

Full-time

Action Against Hunger is the world’s hunger specialist and leader in a global movement that aims to end life-threatening hunger for good within our lifetimes. For 40 years, the humanitarian and development organization has been on the front lines, treating and preventing hunger across nearly 50 countries. It served more than 21 million people in 2018 alone. We are recruiting to fill the position below: Job Title: Food Security and Livelihoods (FSL) Officer Location: Nguru, Yobe Reporting to: FSL Program Manager Key Responsibilities Mission 1: Provide support to the FSL Programme Manager in the implementation of BHA Food Assistance and other livelihood activities in targeted communities within the given LGAs: Contribute to detailed planning and provide remote support to the implementation of field-level activities relating to the cash-based food assistance under the guidance of the FSL Program Manager. Develop guidelines and strategies for engaging community leaders and other relevant stakeholders to support the identification and selection of vulnerable communities and beneficiaries for cash or food voucher support. Support the identification, contracting, and management of vendors through regular engagement, documentation of vendors’ activities, and provision of timely support throughout the FIFSAN project. Coordinate closely with the FSL Programme Manager to ensure that cross-LGA programs are implemented efficiently. Follow-ups on program activities to ensure that FIFSAN program objectives and outputs are achieved, and that activities are implemented in accordance with standard rules, regulations, and operational procedures, as well as agreed-upon strategies, implementation plans, and requirements. Mission 2: Facilitate the collection and collation of information and BNF data for FIFSAN activities through registrations, surveys, assessments, and regular post-distribution monitoring: Remotely supervise the collection and management of beneficiary data and distribution lists to support the successful implementation of FIFSAN program activities. Train ACF data collectors and partners’ staff on the collection and management of beneficiaries’ data, distribution list for reference purposes, and successful implementation of FIFSAN program activities. Coordinate monthly market assessment, data collection, and analysis for food assistant price determination. Facilitate in coordination with the M&E unit and implementing partners, data sourcing and analysis to improve program approaches based on evidence. Coordinate with implementing partners to collect relevant information that contributes to organizational and sector-wide Learning through proper documentation of lessons learned, best practices, success stories, case studies, etc., on the cash-based intervention in the emergency and early recovery context. Support the planning and capacity building training of partners and oversee regular program monitoring and evaluation activities, like Baseline, PDMs, Market Price Monitoring, end line, etc., in collaboration with relevant units/departments. Collaborate with the FSL Programme Manager on the development of tools to monitor and improve the quality of the FIFSAN Project. Perform any other duties that may be assigned by the FSL Programme Manager. Mission 3: Participate in Regular internal and external coordination meetings for the program: Contribute to the development of the project’s community mobilisation strategies for targeting and registration of beneficiaries in collaboration technical team. Collaborate with implementing partners to develop and strengthen good linkages and coordination with local government, government line agencies, related stakeholders, and service providers to ensure their support for the implementation of project activities. Coordinate with supply chain and finance to facilitate timely vendor payment. Review and reconcile the vendor's printout and transaction summary. Conduct vendor training and follow up closely with implementing partners on disbursement monitoring of vendors' activities to ensure beneficiaries are not shortchanged. Contribute to the establishment of effective communication mechanisms with key stakeholders at the LGA and Ward levels Maintain and build relationships with authorities, partners, and relevant actors in all the intervention LGAs of Borno State on behalf of ACF. Mission 4: Support the FSL Programme Manager in reporting on Project activities and progress: Support the FSL Programme Manager in reporting for internal and external use through draft reports with inputs and outputs for the reporting period ; Support the program Manager in producing monthly, quarterly, and annual reports; Extract data and information from weekly reports from the field and aggregate the same for inclusion in the monthly and quarterly reports. Work with M&E under the direction of the FSL PM to ensure that all annexes needed for the report are available. Mission 5: Ensure the proper HR management of the Field-Based FSL Team: Support the recruitment and training of enumerators under the support of the FSL Program Manager, MEAL Manager, Project Coordinator, and Base HR. Participate in training and development of implementing partners and propose and/or provide training, coaching, and mentoring as required. Manage the daily activities of ACF enumerators to ensure the smooth implementation of the FSL program in line with HR procedures and policies. In collaboration with the HR department, ensure support to the field teams for all matters concerning human resources for program implementation. Work with the implementing partners' FSL team in different LGAs on cross-learning and beneficiary capacity building initiatives. Position Requirements Degree in Agriculture, Agronomy, Agricultural Economics, Development Studies, and other related fields. Minimum of 3 years of work experience in implementing food security and livelihood projects Experience in supervising or managing a team Good knowledge of Agriculture, FSL, Cash and Voucher Programming, including implementing projects in humanitarian and insecure contexts Good communication, including fluency in Hausa or Kanuri and English Languages Advantage for those with experience in Advocacy & dissemination of information on innovation.

6 days ago

Monitoring, Evaluation And Learning (mel) Manager

Optimal Greening Foundation

Lagos, Nigeria

Full-time

Optimal Greening Foundation (OGF) is a Nigerian-based non-profit organization dedicated to delivering sustainable water, sanitation, and hygiene (WASH) alongside renewable energy and environmental sustainability solutions to underserved and marginalized communities across Africa. Founded in 2020 by CEO Osen Iyahen, the foundation aims to restore human dignity by ensuring health, hygiene, and safe water are treated as fundamental rights rather than luxuries We are recruiting to fill the position below: Job Title: Monitoring, Evaluation and Learning (MEL) Manager Location: Lagos, Nigeria Role Purpose The Monitoring, Evaluation and Learning (MEL) Manager will lead the development and implementation of Optimal Greening’s monitoring, evaluation, accountability and learning systems across its project portfolio. The role is responsible for ensuring that the organizational and Program performance is systematically measured, implementation data is accurate and reliable, and evidence is used to improve decision-making, demonstrate impact and strengthen organizational effectiveness. The successful candidate will combine strong technical MEL expertise with practical field experience, analytical thinking and the ability to translate data into actionable recommendations. Beyond reporting project achievements, the role will help Optimal Greening understand what is working, why it is working, what needs to change and how successful interventions can be sustained and replicated. Key Responsibilities MEL Strategy, Systems and Framework Development: Develop, strengthen and oversee the implementation of OPTIMAL Greening’s organization-wide MEL framework, ensuring alignment with its strategic priorities, Program portfolio and donor requirements. Design and maintain project-specific theories of change, logical frameworks, results frameworks, performance measurement plans, indicator reference sheets and MEL plans. Establish standardized tools, protocols and procedures for routine monitoring, data collection, analysis, reporting and learning across projects. Ensure that Program indicators are clearly defined, measurable and aligned with approved baselines, targets, outputs, outcomes and intended impact. Support project design and proposal development by contributing to needs assessments, situation analyses, baseline planning, results frameworks, evaluation approaches and realistic performance targets. Promote harmonized MEL standards across Optimal Greening’s projects while accommodating the specific requirements of individual donors and implementing partners. Data Management, Analysis and Impact Assessment: Establish and maintain robust systems for data collection, validation, analysis, storage and reporting, ensuring data accuracy, quality, timeliness and confidentiality. Develop and maintain indicator trackers, dashboards and performance scorecards, using appropriate digital tools such as Kobo Toolbox, ODK, Excel and Power BI. Lead or coordinate baseline, midline and endline studies, evaluations and other assessments to measure program outcomes, effectiveness, impact and sustainability. Analyze quantitative and qualitative data to identify trends, assess results and generate actionable insights for program improvement. Infrastructure Sustainability and Community Accountability: Develop and implement post-commissioning monitoring systems to assess the functionality, utilization, service quality and long-term sustainability of Optimal Greening’s infrastructure, particularly WASH facilities and solar-powered water systems. Monitor the effectiveness of community governance structures, operation and maintenance arrangements, technical support, spare parts availability and financing mechanisms for sustained service delivery. Track community participation, user satisfaction and feedback, ensuring that findings inform program improvements and that safeguarding concerns are referred through appropriate channels. Identify sustainability risks and recommend corrective actions to strengthen community ownership, service continuity and long-term program outcomes. Reporting, Donor Accountability and Organizational Learning: Lead the preparation and quality assurance of periodic MEL reports, donor reports, performance dashboards, management briefs and project close-out reports, ensuring all reported results are evidence-based and verifiable. Track donor reporting obligations and evaluation commitments, supporting program reviews, verification exercises, audits and donor visits. Facilitate program performance reviews, reflection sessions and learning activities to ensure monitoring and evaluation findings inform management decisions and adaptive programming. Document and disseminate lessons learned, good practices, case studies and evidence of impact to strengthen program design, organizational learning and the replication of successful interventions. Team Leadership and Capacity Strengthening: Provide technical leadership, supervision and coaching to MEL personnel, project teams, enumerators and implementing partners on monitoring tools, data quality, analysis and reporting. Strengthen staff and partner capacity to use evidence for decision-making, accountability and continuous program improvement. Promote collaboration between MEL, program implementation and other organizational functions to integrate performance monitoring and learning into routine project management. Contribute to organizational performance reviews and the continuous improvement of Optimal Greening MEL systems, policies and practices. Key Deliverables and Performance Indicators MEL Systems: An approved organization-wide MEL framework and standardized tools implemented across Optimal Greening program portfolio. Data Quality and Performance Tracking: Accurate, timely and verified program data, supported by functional indicator trackers, dashboards and documented quality assurance processes. Monitoring and Evaluation: Timely implementation of field monitoring plans, baseline studies, evaluations and outcome assessments, with identified performance gaps addressed. Reporting and Donor Compliance: Accurate, evidence-based reports submitted within agreed internal and donor deadlines. Evidence-Based Decision-Making and Learning: Documented use of MEL findings to inform management decisions, program adaptations, corrective actions and organizational learning. Community Accountability and Capacity Strengthening: Functional community feedback mechanisms and demonstrable improvements in staff, partner and community capacity to collect, interpret and use program data. Infrastructure Sustainability: Functional post-commissioning monitoring systems tracking infrastructure functionality, utilization, service quality and continuity against agreed targets. Community Ownership and Governance: Evidence of effective community management structures, operational maintenance arrangements, access to technical support and spare parts, and appropriate financing mechanisms for sustained service delivery. Risk Management and Corrective Action: Documented identification of sustainability risks, practical recommendations and follow-up actions to address infrastructure performance gaps and strengthen long-term service delivery. Specific targets, reporting frequencies and assessment methods will be established through Optimal Greening’s performance management processes and applicable project and donor requirements. Required Qualifications and Experience A Bachelor’s Degree in Monitoring and Evaluation, Statistics, Economics, Development Studies, Public Health, Social Sciences, Environmental Sciences, Project Management or another relevant discipline. A postgraduate qualification in a relevant field will be an advantage. At least five years of relevant professional experience in monitoring, evaluation, research, data management or Program performance management, preferably within a nonprofit, international development or donor-funded environment. Demonstrated experience developing and implementing MEL frameworks, theories of change, logical frameworks, results frameworks, indicator tracking systems and evaluation plans. Proven experience conducting or coordinating baseline surveys, endline assessments, evaluations, field monitoring and data quality assessments. Experience managing and analyzing quantitative and qualitative data and producing clear, evidence-based reports. Demonstrated proficiency in Microsoft Excel and at least one digital data collection, statistical analysis, visualization or business intelligence tool. Experience supporting donor reporting, Program reviews and accountability requirements for donor-funded projects. Experience working with multidisciplinary teams, field personnel, implementing partners and community stakeholders. Strong written and verbal communication skills, with the ability to present complex findings in a clear and practical manner. Preferred Qualifications and Experience: The following will be an advantage: Experience in WASH, renewable energy, climate resilience or environmental sustainability programs, particularly infrastructure-based interventions. Experience assessing infrastructure functionality, service continuity, community governance, ownership and operation and maintenance arrangements. Proficiency in digital data collection, analysis and visualization tools such as Kobo Toolbox, ODK, Power BI, SPSS, Stata or R. Experience working with institutional donors, international NGOs, foundations or corporate-funded development programs. Relevant professional training or certification in MEL, results-based management, research, data analytics or program management. Core Competencies: The ideal candidate will demonstrate: Analytical Thinking: Ability to interpret data, identify trends and translate findings into actionable recommendations. Attention to Detail: Strong commitment to data accuracy, evidence integrity and quality documentation. Strategic Thinking: Ability to link program performance, sustainability and organizational priorities. Communication: Strong written and verbal skills, including the ability to present findings to leadership, donors and community stakeholders. Leadership and Collaboration: Ability to provide technical guidance and work effectively across teams and with external partners. Problem-Solving and Adaptability: Ability to identify implementation gaps and recommend evidence-based solutions. Integrity and Accountability: Commitment to ethical research, confidentiality, transparency and credible reporting. Learning and Inclusion: Ability to promote continuous improvement, participatory approaches and the meaningful inclusion of underserved communities.

7 days ago

Manager, Field Monitoring, Mle

Evidence Action

Abuja Employment Type: Full-time, Abuja, Nasarawa, Oyo, Nigeria

full-time

Evidence Action's mission is to fill the gap between what is effective in global health and development and what is implemented at scale. One of our flagship programs is the Deworm the World Initiative, which envisions a world where all at-risk children have improved health, increased access to education and better livelihoods potential as a result of being free of intestinal worms. We are recruiting to fill the position below: Job Title: Manager, Field Monitoring, MLE Location: Abuja Employment Type: Full-time About The WCA MLE - Delivery Team The MLE-D team implements the Monitoring, Learning, and Evaluation (MLE) activities for Evidence Action's programs within the WCA. We are strong because of our diversity of experience, geography, and background - with over 90% of our people in the countries where our impact is focused. The Manager, MLE - IDG Pilot will implement the Monitoring, Learning, and Evaluation (MLE) activities for Evidence Action's Immunization Demand Generation (IDG) pilot in Nigeria from start to finish: co-developing the MLE design with the MLE Strategy team, then running field operations, tool digitization, data management and cleaning, analysis, reporting, and learning. This is a hands-on manager role. The Manager will do the MLE work for the pilot directly rather than supervise others doing it: preparing and submitting IRB applications, digitizing tools, training and supervising field teams, cleaning and analyzing data, writing reports, and leading learning sessions. Reporting to the Senior Manager, MLE Delivery, West and Central Africa, Key Responsibilities MLE design and planning Co-develop the IDG MLE plan with the MLE Strategy team, including indicators, sampling, survey and monitoring tools, and data analysis plans, and implement the agreed design Prepare and submit IRB applications, amendments, and renewals for the baseline, routine monitoring, and endline, and manage correspondence with the review boards Lead budgeting and activity planning for MLE activities, and track spending against the MLE budget Draft the terms of reference for the independent monitoring firm, lead its recruitment, and manage its contract, deliverables, and payments Field operations and team management Lead day-to-day field operations for MLE activities in Nasarawa and Oyo States across the baseline (household census, caregiver survey, and health facility survey), routine monitoring, and the endline survey Develop and maintain field plans, schedules, and logistics for data collection across pilot LGAs, wards, health facilities, and catchment communities, factoring in access and security conditions Lead the onboarding, training, and field testing of the independent monitoring firm and/or enumerator teams, and manage their performance against agreed quality standards and deliverables Lead enumerator training on survey content, informed consent, research ethics, and interview protocols for caregivers and health workers, including field practice and pre-testing Supervise fieldwork through spot checks, back-checks, accompanied interviews, and daily debriefs, and resolve field challenges quickly Ensure fieldwork complies with IRB approvals, informed consent requirements, and data protection and confidentiality protocols, including secure handling of personally identifiable information (PII) such as child date of birth and caregiver phone numbers Coordinate with the IDG program team, including State and LGA coordinators, to align MLE activities with pilot milestones such as health worker training, enrollment, and monthly review meetings Liaise with State Primary Health Care Development Agencies (SPHCDAs), LGA health officials, and facility in-charges to secure access and buy-in for data collection Tool digitization and data systems Digitize and program the caregiver survey, health facility survey, phone surveys, and other monitoring tools in SurveyCTO, including skip logic, validation rules, and local-language versions (Hausa and Yoruba) Test and troubleshoot tools before deployment, manage form versions, and set up and maintain enumerator devices and server access Maintain Excel-based register data extraction tools with built-in error and consistency checks Co-design routine monitoring protocols and tools with the MLE Strategy team, including phone surveys of caregivers and ambassadors, caregiver phone number validation, vaccine stock monitoring, and use of digital reminder delivery and incentive distribution data Document data collection protocols, codebooks, and standard operating procedures (SOPs) so that processes are repeatable across states and survey rounds Data quality assurance and cleaning Run high-frequency checks (HFCs) throughout data collection, including missing values, outliers, duplicates, interview duration, and enumerator-level patterns, and follow up on issues with field teams in a timely way Clean and format baseline, monitoring, and endline datasets in Stata, document all cleaning steps, and maintain de-identified, analysis-ready datasets with unique identifiers Reconcile immunization register data, DHIS2 reporting, and caregiver-reported vaccination status, and flag discrepancies Resolve routine data quality issues independently and escalate unresolved or high-stakes issues to the Senior Manager, MLE Delivery Routine monitoring during pilot implementation Coordinate monthly and bi-monthly monitoring data collection, including phone surveys with caregivers and ambassadors, health facility register data, and vaccine stockout follow-ups Track key performance indicators, such as message receipt and recall, ambassador reach, incentive receipt, and vaccination uptake, and monitor implementation fidelity at pilot facilities Proactively flag trends, risks, and underperforming facilities or LGAs to the program team and MLE leadership, rather than waiting for review meetings to surface them Lead routine step-back and learning sessions with the program team and MLE Strategy team that translate monitoring findings into program adjustments Serve as the main MLE thought partner to the Nigeria country program team and the MLE Strategy team, and lead all learning activities for the pilot Analysis and reporting Own the analysis and interpretation of baseline, monitoring, and endline data in Stata, from descriptive and bivariate analysis to more advanced analysis where the design requires it, including vaccination coverage, prevalence of zero-dose and under-vaccinated children, caregiver knowledge and attitudes, and health facility readiness, reporting confidence intervals and documenting methods Consult the Data Analytics & Learning (DAL) team within MLE for technical advice or a second review where needed, and coordinate with research partners Produce the baseline report, regular monitoring dashboards and briefs, and the endline report, with clear visuals and plain-language findings Present findings and actionable recommendations to the program and MLE Strategy teams, Evidence Action leadership, and government counterparts, including the National Primary Health Care Development Agency (NPHCDA) and State health authorities Contribute to the dissemination of results and to compiling findings that update the pilot's cost-effectiveness analysis Requirements Experience: At least 7 years of hands-on experience implementing MLE activities, with substantial experience in each of field operations, data management, data analysis, and learning and reporting rather than in one area alone, ideally within immunization, maternal and child health, nutrition, or related public health programs Demonstrated experience leading large-scale household and health facility surveys (baseline, endline, or routine monitoring) using digital data collection, including managing enumerator teams Experience contributing to MLE design (indicators, sampling, and tools) and preparing and submitting IRB applications Demonstrated experience analyzing survey and health facility data and translating findings into reports or recommendations for program, technical, and government audiences Prior experience working with DHIS2 or similar health management information systems required Experience supervising or coordinating data collection teams or vendors required Experience working with an NGO and/or Ministry of Health-affiliated program in Nigeria (or a comparable West/Central African context) strongly preferred Prior experience in a pilot, implementation research, or technical assistance program setting is an asset Education: Master's degree in Public Health, Epidemiology, Biostatistics, Statistics, Demography, or a related field preferred; Bachelor's degree with significant additional relevant experience will be considered in lieu of a Master's. Specialized knowledge: Strong understanding of Nigeria's health data systems, including DHIS2, routine immunization register and child health card structures, and government (NPHCDA, SPHCDA, and State Ministry of Health) reporting requirements Solid grounding in MLE frameworks, indicator design, survey sampling (including multi-stage cluster designs), and data quality assurance methodologies Working knowledge of research ethics, IRB processes, informed consent, and data protection requirements for human subjects research in Nigeria Knowledge of routine immunization, demand generation, behavior change, or related maternal, newborn, and child health (MNCH) programming an asset Skills: Proficiency in digital data collection platforms, preferably SurveyCTO (or comparable tools such as ODK, KoboToolbox, or CommCare), including form programming, testing, deployment, and server monitoring Advanced data analytics skills, including proficiency in at least one statistical software package (Stata preferred; R or SPSS acceptable) for data cleaning and analysis; strong Excel skills (pivot tables, advanced formulas, dashboards) required Experience with data visualization and reporting tools (e.g., Power BI, Tableau) is an asset. Proven ability to design and run data quality check systems (high-frequency checks, back-checks, and register-versus-DHIS2 comparisons) at scale across multiple sites Strong data management skills, including database structuring, cleaning large datasets, version control, and producing de-identified analysis datasets Excellent written and verbal communication skills in English, including report writing and presenting data to non-technical stakeholders; working knowledge of Hausa and/or Yoruba an asset Supervisory and people management skills, including the ability to train, supervise, and evaluate enumerators and to recruit and manage a data collection vendor, including its contract and budget.

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