We are looking for an outgoing, responsible and safety-conscious individual who has a passion for working with guests, families and children while ensuring a fun and safe resort environment.
Key Performance Areas:
Plan, organise, promote and facilitate entertainment programmes, games, activities and events for children, adults and families.
Set up and lead entertainment activities and assist with the development of new entertainment programmes.
Engage with guests and provide information regarding resort activities, promotions, facilities and events.
Ensure a high level of guest service and maintain a friendly, professional and helpful approach at all times.
Monitor swimming pools and water-related facilities to ensure the safety of guests.
Identify and minimise hazardous situations or unsafe behaviour around swimming areas.
Perform rescues, resuscitation and first aid when required.
Enforce swimming pool safety rules and procedures.
Ensure entertainment facilities, equipment and working areas are maintained according to the required hygiene and safety standards.
Assist with guest queries, comments and complaints in a professional manner.
Assist with resort entertainment and promotional activities as required.
Minimum Qualifications and Experience:
Matric.
Valid and relevant Lifeguard certification is essential.
First Aid Level 1.
Previous lifeguarding experience.
Above-average swimming ability.
Previous entertainment experience within a resort, hotel, theme park, cruise liner or children's camp environment would be advantageous.
Experience leading children's and family games and activities.
Good communication and public-speaking skills.
Ability to respond quickly and appropriately in emergency situations.
Computer literacy.
Key Competencies and personal attributes:
Energetic, enthusiastic and engaging.
Passionate about working with guests and children.
Safety-conscious, attentive and observant.
Strong interpersonal and communication skills.
Able to work well under pressure.
Flexible and patient.
Prepared to work shifts, weekends, public holidays and during high-season periods.