Emr Associate - Health Informatics At Excellence Community Education Welfare Scheme Ltd/gte (ecews)

Project: BRIDGE

Job Description

What you will do in this role:

• Provide technical support for hardware, software, and network-related issues, escalated from supported health facilities.
• Support the maintenance and troubleshooting of local area networks (LAN), internet connectivity, and health facility IT infrastructure.
• Support data backup, storage, and security protocols.
• Assist in the deployment and support of program data systems and digital tools.
• Maintain IT equipment inventory and support procurement planning for IT supplies.
• Provide basic IT training and guidance to staff.
• Document recurring technical issues and escalate systemic problems to the HQ.

Minimum recruitment standard

Qualifications and experience we look for

• A first degree in Computer Science, Information system, Mathematics, Statistics, Information Technology, or a related field.
• At least 3 years of experience in IT support.
• Good knowledge of computer hardware and software troubleshooting.
• Strong communication and problem-solving skills.