Salary: 300,000 - 700,000 Gross
We are seeking an experienced Electronics Retail Manager to oversee the day-to-day operations and commercial performance of the electronics category within a retail outlet. The ideal candidate will be responsible for driving sales and margins, managing staff, controlling inventory, ensuring proper merchandising, and delivering excellent customer service.
- Drive sales and revenue growth for the electronics category and achieve assigned sales targets.
- Monitor category margins and ensure compliance with approved commercial targets.
- Lead, supervise, train, and motivate the electronics sales team.
- Monitor staff performance, provide constructive feedback, and manage manpower effectively.
- Ensure proper stock management and maintain accuracy between system/book stock and physical inventory.
- Monitor stock losses, shrinkage, damages, returns, and inventory discrepancies.
- Ensure proper execution of promotional activities, product displays, shelf cards, signage, and in-store marketing materials.
- Ensure retail selling prices are accurately updated and properly displayed.
- Maintain proper documentation of goods received, transfers, returns, gate passes, and other retail transactions.
- Monitor product availability and ensure timely replenishment of fast-moving items.
- Coordinate sales returns, refunds, and product/service-centre issues.
- Monitor customer complaints and ensure timely resolution of after-sales service issues.
- Ensure adherence to retail operating standards, company policies, and merchandising guidelines.
- Prepare and submit relevant sales, inventory, and operational reports.
- Ensure a positive customer shopping experience and maintain high standards of service.
- Perform other duties related to retail operations as assigned.
- Bachelor\'s degree or HND in Business Administration, Marketing, Retail Management, or a related field.
- 3 - 5 years of relevant experience in electronics retail, consumer electronics, home appliances, or a similar retail environment.
- Proven experience managing a retail store, electronics department
- Demonstrated ability to achieve sales targets and manage category performance.
- Experience in team supervision, inventory control, merchandising, and customer service.
- Good understanding of retail operations, sales processes, and stock management.
- Strong leadership, communication, negotiation, and decision-making skills.
- Good commercial awareness and customer-service orientation.
- Proficiency in Microsoft Office and ability to prepare basic sales and inventory reports.
- Ability to manage multiple priorities and work effectively in a fast-paced retail environment.
The ideal candidate should have a strong background in electronics/consumer electronics retail, with experience managing sales, staff, inventory, merchandising, and customer service.
Qualified candidates should send their CVs to cv@ascentech.com.ng using (ELECTRONICS 17) as the subject of the email