Operations

Driver

BRAC International·Unknown, ghana·Full Time·Remote
OperationsmanagerFull TimeRemote
-Closes Oct 26, 2026

Department

BRAC Ghana LBG

Upper West Regional Office (Wa)

Reporting to

Regional Manager

1. ORGANISATION RELATIONSHIPS:

Number of persons supervised (including the name of the positions):

Supervision received by: (Name of the position)

Regional Manager

About the AIM Programme

The Mastercard Foundation Accelerating Impact for Young Women (AIM) in Partnership with BRAC is equipping 2 million adolescent girls and young women (AGYW) with age-appropriate entrepreneurship, employability, and life-skills training, as well as the tools to start and scale their own businesses. The nine-year program (2021-2030) applies BRAC’s proven model using microfinance, youth empowerment, agriculture, education and skills development to improve lives and livelihoods. It currently operates in seven African countries: Sierra Leone, Liberia, Uganda, Tanzania, Rwanda, Ghana, and Kenya. Based on the AGYW age, needs, and circumstances, AGYW are placed on one of two pathways in the AIM program: an education pathway or a livelihood pathway.

The Driver will provide driving services, vehicle maintenance, record-keeping (logbook), and supplementary clerical work as needed. The Driver will operate and maintain vehicles used for BRAC International Ghana.

MAIN RESPONSIBILITY

FLEET MANAGEMENT

Operating and maintaining transportation vehicles with a focus on safety and courtesy.

Operating and maintaining transportation vehicles with a focus on safety and courtesy.

Providing other services as requested by supervisor when not engaged in transportation service.

Providing other services as requested by supervisor when not engaged in transportation service.

Ensure that logbooks for all BRAC International Ghana vehicles are accurate and kept up to date.

Ensure that logbooks for all BRAC International Ghana vehicles are accurate and kept up to date.

Ensure that vehicles are serviced and maintained as required and in accordance with policy.

Ensure that vehicles are serviced and maintained as required and in accordance with policy.

Ensure correct loading and unloading of the vehicles considering the maximum load capacity, proper distribution and securing of the load.

Ensure correct loading and unloading of the vehicles considering the maximum load capacity, proper distribution and securing of the load.

Immediately notify supervisor of any technical failure, damage or need for maintenance and note details in vehicle logbook.

Immediately notify supervisor of any technical failure, damage or need for maintenance and note details in vehicle logbook.

Carry out the necessary daily and weekly check-ups as specified in the vehicle policy

Carry out the necessary daily and weekly check-ups as specified in the vehicle policy

Ensure safe parking of the vehicle at all times, particularly at night, during office closure or public holiday and when not in use.

Ensure safe parking of the vehicle at all times, particularly at night, during office closure or public holiday and when not in use.

Verify that the vehicle logbook is complete, first aid kits, and spare tires are always in the vehicle.

Verify that the vehicle logbook is complete, first aid kits, and spare tires are always in the vehicle.

DRIVING RESPONSIBILITIES

Drive at a speed which is adjusted to the road and weather conditions and consideration for the safety of the passengers, other road users, the load and technical state of the vehicle.

Drive at a speed which is adjusted to the road and weather conditions and consideration for the safety of the passengers, other road users, the load and technical state of the vehicle.

Wear seat belt and ensure that the passengers are also always wearing seat belts when the vehicle is in motion.

Wear seat belt and ensure that the passengers are also always wearing seat belts when the vehicle is in motion.

Determine whether or not to attempt to cross a difficult section of the road, to continue after a technical defect has been detected, or to delay the travel

Determine whether or not to attempt to cross a difficult section of the road, to continue after a technical defect has been detected, or to delay the travel

Immediately notify supervisor as well as local authorities, in case of any accident in which you are involved.

Immediately notify supervisor as well as local authorities, in case of any accident in which you are involved.

Transporting officers for meetings and any other official trips.

Transporting officers for meetings and any other official trips.

ADMINISTRATIVE RESPONSIBILITIES

Make sure all necessary documents (i.e.) insurance, registration etc.) are present in the vehicle and are up to date.

Make sure all necessary documents (i.e.) insurance, registration etc.) are present in the vehicle and are up to date.

Ensure necessary travel permits and documents before undertaking a trip.

Ensure necessary travel permits and documents before undertaking a trip.

Correctly record each use of the vehicle in the logbook, including complete date, beginning mileage, ending mileage, travel start location (from) destination and purpose of travel.

Correctly record each use of the vehicle in the logbook, including complete date, beginning mileage, ending mileage, travel start location (from) destination and purpose of travel.

Settle all expenses, per diems and declarations as soon as you return from field travel in line with BRAC Ghana travel policy.

Settle all expenses, per diems and declarations as soon as you return from field travel in line with BRAC Ghana travel policy.

Manage insurance and renewal of vehicle licenses. Perform simple tasks, such as placing phone calls, taking messages, confirming plane reservations, making photocopies, collating, and organizing reports, picking up and delivering mail.

Manage insurance and renewal of vehicle licenses. Perform simple tasks, such as placing phone calls, taking messages, confirming plane reservations, making photocopies, collating, and organizing reports, picking up and delivering mail.

Maintain a neat personal appearance and polite demeanor as prescribed by professional and local standards.

Maintain a neat personal appearance and polite demeanor as prescribed by professional and local standards.

Comply with all organizational policies and procedures, including completing all compliance training topics by the deadline to satisfy each and receiving thecorresponding acknowledgment statement that the training has been completed.

Comply with all organizational policies and procedures, including completing all compliance training topics by the deadline to satisfy each and receiving the

corresponding acknowledgment statement that the training has been completed.

SAFEGUARDING RESPONSIBILITIES

Ensure the safety of team members from harm, abuse, neglect, harassment, and exploitation to achieve the project goals on safeguarding implementation. Act as a key source of support, guidance, and expertise on safeguarding to establish a safe working environment.

Ensure the safety of team members from harm, abuse, neglect, harassment, and exploitation to achieve the project goals on safeguarding implementation. Act as a key source of support, guidance, and expertise on safeguarding to establish a safe working environment.

Practice, promote, and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

Practice, promote, and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

Experience, Knowledge and Skills

Qualifications

At least 5 years of driving experience with at least 2 years as an official driver for a company or and NGO.

At least 5 years of driving experience with at least 2 years as an official driver for a company or and NGO.

Must possess a valid Driver’s License

Must possess a valid Driver’s License

Must have at least one SSCE/WASSCE. Should have the ability to drive a multi-passenger vehicle safely and appropriately.

Must have at least one SSCE/WASSCE. Should have the ability to drive a multi-passenger vehicle safely and appropriately.

Ability to read, understand, and adhere to the rules and regulations of transportation.

Ability to read, understand, and adhere to the rules and regulations of transportation.

Ability to communicate effectively orally and in writing with ability to establish effective professional relationships with visitors, co-workers, and upper-level staff and employees.

Ability to communicate effectively orally and in writing with ability to establish effective professional relationships with visitors, co-workers, and upper-level staff and employees.

Ability to prepare concise and accurate records and reports relating to vehicles, extensive knowledge of the operations and features of assigned vehicles.

Ability to prepare concise and accurate records and reports relating to vehicles, extensive knowledge of the operations and features of assigned vehicles.

Familiar with the terrain in the Upper West Region especially Lawra, Wa, Wa West, Nadowli, Jirapa districts.

Familiar with the terrain in the Upper West Region especially Lawra, Wa, Wa West, Nadowli, Jirapa districts.

Success Factors

The successful candidate will combine exceptional people management skills and experience in managing vehicles and working in a fast-paced environment. S/he will have previous experience in working in an NGO implementing multisectoral youth, education, livelihoods, and social development projects.

The successful candidate will combine exceptional people management skills and experience in managing vehicles and working in a fast-paced environment. S/he will have previous experience in working in an NGO implementing multisectoral youth, education, livelihoods, and social development projects.

S/he will have an outstanding ability to provide solutions to complex challenges.

S/he will have an outstanding ability to provide solutions to complex challenges.

S/he will also have proven experience with cross-cultural team and capacity building, individual staff development and strong mentoring skills.

S/he will also have proven experience with cross-cultural team and capacity building, individual staff development and strong mentoring skills.

S/he should be willing to travel to remote project locations, have a strong initiative to work in communities and vulnerable adolescent boys and girls, young women and men, support coordination with community leaders, and ensure high quality implementation and accountability.

S/he should be willing to travel to remote project locations, have a strong initiative to work in communities and vulnerable adolescent boys and girls, young women and men, support coordination with community leaders, and ensure high quality implementation and accountability.

RELATIONSHIP TO OTHER ROLES

Within the Programme or Department (position names): Regional/ Area Manager, MF team, POs, HR, Accounts & Finance

Within the Programme or Department (position names): Regional/ Area Manager, MF team, POs, HR, Accounts & Finance

Outside the Programme or Department (Programme& position names): Partners, like-minded NGOs, Local government representatives

Outside the Programme or Department (Programme& position names): Partners, like-minded NGOs, Local government representatives

WHO DOES PERFORMANCE REVIEWS FOR THIS ROLE?

Regional Manager

Regional Manager

Qualified and interested applicants should submit their application torecruitment.ghana@brac.net stating the job title and the preferred location in the email subject.

Qualified and interested female candidates in the Upper West Region and Central Regionof Ghana are encouraged to apply and only shortlisted candidates will be contacted.

Key skills

SSSCE / WASSCE
Apply Now

At a glance

Company

BRAC International

Location

Unknown, ghana

Employment

Full Time

Work style

Remote

Experience

manager

Valid until

October 26, 2026

Created

October 19, 2026

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Main Tasks and Responsibilities High-Stakes Case Resolution: Investigate severe safety incidents (e.g., assault, harassment, fatalities) using SOPs, gathering all trip data and communicating with deep empathy and composure. Multi-Channel Coverage: Manage safety-flagged social media escalations, authority contacts, and complex Tier 1–2 Bolt for Business and B2G cases end-to-end. On-Site & High-Friction Support: Provide empathetic, in-person assistance at the Driver Engagement Centre, managing aggressive drivers or traumatized riders professionally. Quality & Accuracy: Document every case accurately and factually within each session while participating in peer calibration and SOP improvements. Cross-Functional Collaboration: Partner with Marketing, Legal, PR, Sales, and Local Operations to resolve complex escalations, maintain SLAs, and protect user PII. Continuous Growth & Team Sprints: Participate in daily scenario sprints, peer learning, and regular training re-certifications to continuously elevate team standards. Relevant Experience: 1–2+ years in customer support, trust and safety, content moderation, or managing sensitive, high-risk cases (authority liaison experience is a strong plus). Language Proficiency: C1 level in English, with exceptional, factual written communication skills. Decisive Under Pressure: Strong analytical mindset to evaluate trip evidence and make defensible, sound decisions quickly with incomplete information. Emotional Intelligence & Resilience: High EQ and composure, able to absorb user distress and manage intense situations without internalizing stress. Cross-Segment Communication: Skilled in adapting your tone across diverse channelsfrom empathetic public social media responses to professional B2B/B2G stakeholder interactions. Operational Readiness: Comfortable working in a 24/7 shift-based environment, navigating diverse African cultural dynamics, and adapting quickly to tools like Zendesk or Salesforce. Why you’ll love it here Accelerate your professional growth with unique career opportunities. Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you. Take care of your physical and mental health with our wellness perks. Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge. Connect with colleagues at annual company events and smaller team gatherings. Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. *Some perks may differ depending on your location and role. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Everyone is welcome Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability. We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.

a month ago

Patrol Supervisor

G4S

ghana

full-time

Job Summary The Patrol Supervisor is a critical field leadership role responsible for the direct oversight, accountability, performance evaluation and completing timesheet of G4S Security Officers across assigned sectors. Operating a company-issued patrol vehicle or motorcycle, the Supervisor conducts unannounced site visits, audits guard posture and uniform compliance, manages shift scheduling issues, and acts as the senior tactical responder to major incidents. The primary objective is to guarantee contract compliance and maintain the highest standard of G4S operational excellence on the ground. Core Responsibilities & Duties 1. Guard Management Conduct unannounced field inspections and audits of security officers at their designated posts to assess alertness, uniform readiness, and adherence to Post Orders. Evaluate and formalize guard performance, documenting infractions such sleeping on post, or procedural deviations. Deliver on-the-spot corrections, coaching, and disciplinary actions in compliance with G4S human resources and operational policies. Ensure all on-duty officers are fully conversant with site-specific Standard Operating Procedures (SOPs) and emergency evacuation protocols. 2. Operational Administration & Scheduling Manage shift handovers, check-ins, and muster parades to ensure 100% post-coverage across the sector. Resolve immediate staffing shortages, call-outs, and no-shows by dynamically filling open posts. Verify and approve physical or digital guard timesheets, daily activity reports, and shift logs for accuracy. Conduct initial on-site onboarding and practical training for newly assigned security personnel. 3. Incident Command & Advanced Response Respond immediately as the senior on-site authority to high-level alarms, breaches, medical crises, or structural emergencies. Oversee the compilation of comprehensive, legally sound incident reports, ensuring all statements, evidence, and CCTV logs are properly preserved. Key Skills & Requirements Qualifications & Experience Experience: Minimum of 3 years of progressive experience in the private security industry (with at least 1 year in a team lead or supervisory capacity) Driver’s Credentials: Must possess a valid, clean driver’s license (Class A/Motorcycle endorsement if assigned to a bike unit) and valid Ghana Card Education: High school diploma or equivalent required Leadership & Physical Demands Command Presence: Ability to enforce discipline, command respect from subordinates, and project authority to clients and the public. Conflict Resolution: Advanced skills in de-escalation, dispute mediation, and handling employee grievances fairly. Core Competencies Report Writing: Ability to write incident reports

a month ago

Trainer Mine Operations Training

Newmont Corporation

ghana

full-time

Newmont produces metals the world needs – safely, responsibly and with care for people, communities and the environment. With a 100+ year history, we continue to shape the future of mining through innovation and strong operational performance. By joining our inclusive, world-class team, you can help shape the future of mining and make a meaningful difference. The Accra Hub is Newmont’s corporate office in Ghana, serving as the strategic centre for our operations in West Africa. Located in Ghana’s vibrant capital city, the Accra Hub brings together a diverse range of professionals, including project managers, engineers, finance experts, human resources practitioners, communications experts, and external relations professionals, who support the Ahafo South and Ahafo North mines while collaborating across Newmont’s global network. The office fosters a dynamic and collaborative environment, integrating local expertise with Newmont’s world-class standards. The office fosters a dynamic and collaborative environment, integrating local expertise with Newmont’s world-class standards. Working with our Accra team means being part of a mission to responsibly unlock Ghana’s mineral wealth and uplift communities. Joining the Accra Hub offers the opportunity to grow your career, collaborate with talented professionals across Newmont’s global network and help shape the future of mining in Ghana. Your Impact: The Drill Trainer is responsible for delivering high-quality drilling training programs, assessing trainee competence, and ensuring compliance with operational, safety, and regulatory standards. The incumbent will support the development of drilling and other mining personnel through classroom instruction, practical field coaching, and competency assessments. The role leverages modern training methodologies and digital learning tools to enhance workforce productivity, improve employee engagement, and promote a safer work environment. As Part Of Our Team You Will: Deliver and facilitate competency-based drilling training through classroom, field, and practical coaching sessions on Sandvik D45KS, DP1500i, DR560 Cubex and CATMD6200. Develop, maintain and continuously improve training materials, assessment tools and competency frameworks. Assess, monitor and support operator competence through evaluations, coaching and development plans. Maintain accurate training records, certifications, and compliance documentation. Analyze training effectiveness and provide reports on competency, performance and training outcomes. Collaborate with Operations, Maintenance and Safety teams to identify and address training needs. Use operational performance data and incident trends to enhance training programs and workforce capability. Ensure all training activities comply with company, regulatory, health, safety, and environmental requirements. Promote a culture of safety, continuous improvement, and operational excellence across drilling teams. Deliver MineStar application training for Drill Operators. Support Talent Acquisition with recruitment assessment. Your Training, Skills & Experience Checklist: Formal Qualification (including Professional Registrations): Diploma or Degree in Drilling, Mining Engineering or Mechanical Engineering. Workplace Trainer / Assessor Certification. Mincom Trainer Certificate. Driver Instructor and Assessor Certificate – added advantage. Experience: Minimum of 5 years’ hands-on experience in surface drilling operations. At least 2 years’ experience in training, coaching, mentoring, or supervisory role. Demonstrated experience in competency-based training and assessment. Proven track record in developing and implementing drilling training programs. Experience working with diverse crews in a mining environment. Additional Knowledge: Knowledge of Ghana Occupational Health and Safety laws. Technical Skills: Advanced communication (written and verbal) and interpersonal skills. Leadership skills. Ability to plan and deliver process training activities. Coaching skills. Strong training facilitation and presentation skills. Strong computer skills using Microsoft Office suite software such as Excel, Word and PowerPoint Social Process Skills Self-awareness: Understand own behaviours and is aware of the impact on others. Adapt their own behaviour where necessary in order to get a productive outcome for the wider team. Team process: Able to be an effective team member by listening, clarifying tasks, receiving, and providing feedback. Able to be an effective team leader (where applicable) by establishing and maintaining a positive and productive work environment through listening, dealing with different points of view, giving, and receiving feedback. Collaboration: Build positive working relationships with a diverse range of people across disciplines. Your Work Environment: The Position is located in the Ahafo South mine site.

a month ago