The Director, Go-to-Market (GTM) Practice Solutions is a leadership role, typically operating in a large country environment and takes guidance from the senior leadership team, globally and particularly within region.
The primary objective of this role is to lead, manage and implement a consistent and sustainable practice aligned to and in support of the overall business strategy.
This employee fulfils business development, practice development and product management functions that accelerate success within the assigned geography / practice and ensures that the practice is grown in line with the global solutions and services strategy and contributes to the development of the practice strategy while fostering a collaborative and innovative team cultures focused on operational excellence.
Key responsibilities:
Contributes to the creation of the regional practice strategy and develops the strategy for their practice to enable continuous integration and continuous delivery.
Leads and manages the transformation and growth for selling the particular practice across the assigned geography and portfolio and/or solution.
Owns and optimizes the solution portfolio investment for the owned business solutions for their clients, aligning with the business strategies and priorities.
Identifies and creates demand for solutions that drive sales and ensure the financial viability for deployment, preparing and reviewing cost estimates.
Leads and manages a team of individual contributors and ensures performance goals are constantly reviewed and achieved.
Ensures the facilitation of regular practitioner or delivery training activities on relevant topics and subject matter.
Supports and maintains a community of practice where information and best practices can be shared.
Collaborates with a variety of internal stakeholders to create, implement and manage a technology roadmap that articulates the positioning, capabilities and features for enablement of delivery capability.
Works with relevant stakeholders to document and manages the formal plan of record including business outcomes, release plan, investment plan, resource plan, assumptions, risks and issues.
Leads and conducts solution design reviews to ensure capacity to provide the solution and the profitability to the business, whilst ensuring client requirements are met.
Defines and implements standards and tools for new solution architecture and deliver continuous delivery frameworks that will promote and establish a reliable and competitive practice.
Recommends continuous integration for tooling to support regions with automated build, test and deployment with a focus on continuous improvement in quality delivery.
Specifies market requirements for current and future products or solutions by conducting market research supported by client engagement sessions.
To thrive in this role, you need to have:
Fluency in technology-related topics with a natural interest in information services and technology.
Significant knowledge of the business and products / solutions.
Significant analytical mindset to secure and compare information from multiple sources to identify business issues; the ability to make sense of complex issues and ambiguous situations.
A high degree of personal maturity and confidence.
Significant persuasion and influence capabilities.
Able to work with and influence senior business leaders.
Strategic thinking ability coupled with tactical operational management skills.
Significant understanding of technologies in the scope of relevant practice(s).
Significant understanding of project delivery methods.
Significant understanding of marketing communications in promoting solutions.
Significant understanding in solution product development.
A change agent who publicly identifies needed changes or directions that need adjustment.
Academic qualifications and certifications:
Bachelor's degree or equivalent in information technology, computer science or information systems or business or a related field.
Relevant technology certification(s).
SAFe Agile / Project or Program Management certification(s) are desirable.
Required experience:
Significant demonstrated experience in a pre-sales/sales and/or solutions practice leadership role preferably gained within a global technology services organization.
Significant track-record of implementing and leading a successful, global product innovation strategy while also delivering on short-term financial goals and longer-term operational improvements.
Significant demonstrated experience managing and leading a team of technical and non-technical individuals.