Direct Sales Agent

Merchant Acquisition Manager

Key Responsibilities Develop and execute merchant acquisition strategies targeting SMEs, retailers, FMCG distributors, and other high-potential businesses. Identify priority markets, transport hubs, shopping complexes, and underserved locations for merchant onboarding. Recruit, train, and manage a large field sales team of agents and Direct Sales Agents (DSAs). Set sales targets, monitor agent performance, and implement initiatives to improve productivity. Drive POS deployment, merchant onboarding, transaction volumes, and active account usage. Promote cross-selling of deposits, loans, insurance, and other relevant banking products. Develop strategic partnerships with payment aggregators, banks, trade associations, and corporate clients. Secure bulk POS deployment opportunities with businesses such as supermarket chains and petrol stations. Monitor merchant activity, reactivate dormant accounts, and improve merchant retention. Ensure full compliance with KYC, AML, CBN regulations, and internal policies. Track and report on merchant acquisition, transaction volumes, revenue, and field team performance. Requirements Bachelor's degree in Business Administration, Marketing, Finance, Economics, or a related field. An MBA or relevant professional certification is an advantage. Minimum of five years' experience in merchant acquisition, agency banking, fintech, or payments sales. Proven experience managing large field sales teams, preferably 50 or more agents. Demonstrated success in meeting aggressive sales targets and driving merchant and transaction growth. Experience securing strategic partnerships and bulk deployment deals. Strong knowledge of merchant acquiring, POS deployment, agency banking, and digital payments. Proficiency in sales pipeline management, territory planning, CRM tools, and performance reporting. Good understanding of KYC/AML requirements and CBN guidelines. Strong leadership, negotiation, relationship management, and analytical skills. Knowledge of merchant ecosystems in Lagos, Ibadan, and Kano is required; experience in agent network liquidity management is an advantage.