Digital Health Officer I

Description

• Officers at this level can be deployed to work in the following functional areas:-

Point of Care Services

• Implementing policies, strategies, standards, guidelines, legislation, and regulations on point of care solutions;
• Collecting data for desk review for digital health solutions;
• Implementing mitigation strategies for the risk associated with the use of point-of-care solutions;
• Sensitizing and training users on point-of-care solutions;
• Carrying out deployment of new point-of-care solutions in pilot settings;
• Gathering requirements for clinical support in the system;
• Testing the clinical decision support system;
• Monitoring and updating user protocol performance and user compliance;
• Collecting user requirements for point-of-care solutions;
• Collecting data for needs assessment for the point of care solutions;
• Conducting data collection for data quality audits;
• Identifying risks to data protection as related to the use of point-of-care solutions;
• Sensitizing users on the decommissioning process of point of care solutions; and
• Collecting data for training needs assessment on point of care solutions.

Health Informatics

• Identifying, documenting, and analyzing reporting needs and requirements for aggregate health information systems;
• Conducting comprehensive gap analyses of current reporting capabilities versus organizational needs;
• Mapping and identifying diverse data sources that contribute to aggregate health reporting;
• Preparing and processing datasets from aggregate health information systems for analysis and reporting;
• Conducting comprehensive data quality audits and periodic compliance audits to ensure adherence to reporting frameworks;
• Developing and monitoring key performance indicators for data quality, timeliness, usage rates, and impact on healthcare outcomes;
• Implementing and executing action plans derived from audit findings;
• Implementing and maintaining data breach mitigation strategies for aggregate health data protection;
• Establishing and managing schedules for regular health information systems updates and maintenance;
• Ensuring compliance with data governance and security protocols;
• Analyzing health data to assess, monitor, and report on key performance indicators and healthcare outcomes;
• Developing interactive dashboards, reports, and health information products for evidence-based decision making;
• Producing analytical outputs that support strategic planning and operational improvements;
• Maintaining and regularly updating public portals for health data dissemination;
• Promoting effective health data utilization across stakeholder groups; and
• Facilitating knowledge transfer and capacity building for data-driven decision making.

Health Information Management

• Implementing policies, strategies, standards, guidelines, legislation, and regulations on health information management;
• Gathering and analyzing functional and nonfunctional requirements of health information exchange registries;
• Maintaining health information exchange registries;
• Implementing data quality checks on health information exchange.
• Implementing standards for health information exchange;
• Testing and piloting of health information protocols;
• Collecting data for quality assurance indicators on health information exchange;
• Identifying risk on health data protection;
• Testing enhancement for the health information exchange; and
• Implementing and monitoring health information exchange upgrades and enhancements.

Systems Support and Maintenance

• Identifying and addressing potential systems issues before they are escalated;
• Categorizing incidences by severity and type (critical, moderate and minor);
• Monitoring and tracking performance and indicators, user management support by collecting user feedback;
• Monitoring systems for any data breaches;
• Assigning roles and responsibilities as per the levels and type of technical issues
• Implementing predefined incident response plan which includes roles and responsibilities and escalation procedures;
• Identifying systems data or users affected by data breach;
• Continuously monitoring systems anomalies and/or vulnerabilities;
• Implementing system to log prioritize and track incidences; and
• Escalating unresolved issues to higher level support for external vendors.

Standards and Compliance

• Conducting regular audits to ensure adherence to standards and guidelines; implementing uniform data and terminologies to enhance data sharing and usability;
• Implementing mechanisms through compliance metrics;
• Continuously reviewing and improve standards through regular updates;
• Aligning digital health solutions with ethical, legal and technological standards;
• Facilitating integration of systems using international standards (HL7, DICOM) other relevant standards; and
• Assisting in deploying interoperability frameworks like HL7, FHIR or DICOM.

Certification

• Collecting and organizing documents submitted by healthcare providers for certification purposes;
• Establishing and maintaining accurate records of certification applications and compliance statuses in the agency's database;
• Implementing certification mechanisms through compliance metrics;
• Continuously reviewing certification framework through regular updates;
• Training healthcare providers on digital health compliance and best practices;
• Providing technical support to healthcare facilities in implementing certified digital health solutions;
• Preparing detailed reports on the outcomes of inspections, including compliance levels and recommended improvements;
• Handling basic inquiries from healthcare providers regarding the certification process;
• Assisting in the preparation of summary reports on certification activities and outcomes; and
• Gathering feedback from healthcare facilities on the certification process for continuous improvement.

Capacity Building

• Training health workers on digital health systems;
• Monitoring and evaluation of digital health systems curriculum;
• Piloting test materials and gather feedback form;
• Building local capacity by training selected participants to become trainers for their institutions;
• Collecting feedback from participants to identify training gaps/needs and improve future systems;
• Tracking training attendance, progress through e-learning modules and usage of digital health tools in clinical settings; and
• Conducting a pilot launch to identify and resolve technical or user experience issues.

Requirements

• Bachelor's degree in any of the following disciplines:- Medicine, Medicine and Surgery, Dentistry and Pharmacy or equivalent qualification from a recognized institution;
• Registered and licensed by a recognized regulatory body as applicable;
• Proficiency in computer applications; and
• Shown merit and ability as reflected in work performance and results.