Digital Designer - Mid

Job Description

• We are looking for a talented and passionate Digital Designer - Mid Level to join our Creative Studio. This role is responsible for producing accurate, engaging and on-brand creative work across digital, social, web and print platforms for our portfolio of brands.
• Working closely with Marketing Managers, Senior Designers and the Head of Creative, you will bring creative concepts to life, ensure brand consistency and deliver high-quality work within agreed timelines.
• This is an exciting opportunity for a creative professional who is eager to develop their skills, stay ahead of design trends and grow towards independently owning creative projects.

Creative Design & Brand Asset Management

• Produce high-quality creative assets across digital, social, web and print channels for allocated brands.
• Ensure all creative output adheres to brand CI, visual guidelines and business quality standards.
• Collaborate with Marketing Managers to understand campaign requirements, messaging, pricing, CTAs and other critical brief information.
• Review briefs and raise any questions or clarification requirements promptly.
• Manage the delivery of creative assets for major campaigns and partner requirements.
• Ensure campaign assets are delivered to stakeholders and partners within agreed timelines.
• Maintain a high level of accuracy and attention to detail across all creative output.

Stakeholder Collaboration & Brief Management

• Work closely with Marketing Managers and internal stakeholders to understand creative requirements and campaign objectives.
• Keep traffic and stakeholders informed of task progress, timelines and any potential delays.
• Communicate any changes to delivery timelines within 24 hours.
• Proactively identify and communicate potential blockers before they impact delivery.
• Manage multiple briefs and deadlines effectively within a fast-paced, high-volume Creative Studio.
• Consistently deliver creative briefs within agreed SLA turnaround times.

Innovation & Creative Development

• Develop innovative concepts that challenge conventional thinking and elevate creative output and brand perception.
• Stay current with design, digital and consumer trends and incorporate relevant insights into creative work.
• Contribute creative ideas and concepts for campaigns, new initiatives and special projects.
• Participate in projects such as website updates, portal redesigns, new brand launches and other strategic creative initiatives.
• Demonstrate a willingness to push creative boundaries while maintaining alignment with brand requirements.

Learning & Skills Development

• Continuously develop proficiency across design software, including Adobe Creative Suite and Figma.
• Research emerging design trends, tools, formats and techniques and apply relevant learnings to live projects.
• Develop knowledge across multiple brands, industries and consumer audiences.
• Actively participate in an Individual Development Plan (IDP) and apply agreed development opportunities.
• Work towards increasing independent ownership of creative projects and deliverables.

Team & Company Values

• Foster a collaborative, positive and supportive environment within the Creative Studio.
• Demonstrate the company values of Customer Focus, Passion, Innovation, Get Things Done, Teamwork, Embrace Differences and Integrity.
• Take ownership of deliverables and maintain accountability for the quality and timeliness of work.
• Support and share knowledge with colleagues where appropriate.

Qualifications

• Multimedia, Digital Media, Graphic Design or related Degree/Diploma.
• Equivalent relevant qualification or experience may be considered.

Experience

• 3 - 5 years' proven experience in a Graphic Design, Digital Design or similar role.
• Experience working within a corporate or agency environment.
• Proven experience producing creative work across digital, social, web and print.
• Experience working across multiple brands, industries or consumer audiences.
• A strong portfolio demonstrating the breadth and quality of your design work.

Technical Skills

• Proficiency in Adobe Creative Suite, including relevant applications such as Photoshop, Illustrator and InDesign.
• Strong Figma skills.
• Good understanding of web design principles and digital platform specifications.
• Strong understanding of digital and social media design requirements.
• Ability to adapt creative assets for different platforms, formats and specifications.
• Good understanding of current design trends and consumer behaviour.

Key Competencies

We are looking for someone who:

• Is highly creative with a strong eye for design and detail.
• Takes ownership and accountability for their work.
• Can translate briefs into compelling creative concepts.
• Is meticulous and quality-focused.
• Is comfortable working in a fast-paced, high-volume environment.
• Can effectively manage multiple projects and competing deadlines.
• Communicates clearly and proactively with stakeholders.
• Is solution-oriented and confident in raising potential challenges early.
• Demonstrates curiosity and a passion for learning.
• Enjoys pushing creative boundaries while maintaining brand consistency.
• Works collaboratively and contributes positively to the wider Creative Studio.
• Has an understanding of different industries, audiences and consumer behaviour.