We are seeking an experienced, detail-oriented and highly organized depot supervisor to supervise daily operations depot, ensure timely dispatch of sales orders, maintain accurate documentation and filing of depot transactions, monitor stock levels, and coordinate stocktaking exercises to ensure inventory accuracy, operational efficiency, and excellent service delivery.
The Depot supervisor must have a strong customer-first mindset, ensuring that every customer is treated professionally, courteously, and promptly, with a commitment to exceeding customer expectations and delivering an outstanding customer experience, guided by the principle that the customer is king.
Key Responsibilities
Responsible for supervising Depots activities
Ensures smooth operation of Depot in terms of Process flow, Orderliness, space utilization, stock storage, receipt and insurance of stock
Ensure proper documentation and record keeping of Depot activities (posting & processingof journal entries.
Prepare periodic reports - daily, weekly and as requested by Chief Accountant
Conduct comprehensive depot physical stock counts and final reconciliation quarterly / on spot
Final approver/confirmer of all physical outward and inward bound stock
Assist the Depot manager to ensure EFFICIENT material stock transfers across depots. Thisincludes SERVICING online orders - planning shipments per route
Ensure the day's transactions are CONCLUDED on the day. No carry over
Conduct on-the-job training for depot officers and assistants on inventory procedures, ERPoperation and general documentation standards
Monitor stock levels and initiate replenishment requests to prevent stock-outs
Accurately verify and post all transactions on the ERP system (sales, transfer)
Liaise with Marketing operations team to ensure timely fulfillment of customer orders
Handle walk-in customer complaints or concerns promptly and professionally
Set performance expectations and supervise the Depot team
Perform any other duties as assigned by the management from time to time
Requirements
HND / Bachelor's Degree in Accounting, Finance or related discipline
2 - 4 years' experience in large depot / stock supervision
Technical Skills:
Excel skills
Understanding of internal control procedures
Familiarity with inventory systems (ERP or simple inventory apps)