Deployment Execution & Technical Readiness
- Send out, follow up on, and consolidate pre-deployment readiness checklists for target field missions and projects.
- Physically or remotely inspect site readiness based on specific location requirements (e.g., Pharmacies & Warehouses)
- Coordinate with field focal points to secure resource availability for upcoming deployment cycles
- Execute on-site deployment activities, including user onboarding, Go-Live support, and immediate troubleshooting
Field Readiness & Stakeholder Engagement
- Ensure missions are fully deployment-ready by bridging coordination between field leadership, IT, and supply teams
- Facilitate local change management initiatives to actively drive stakeholder engagement and user buy-in
- Support capacity transfer to field teams to enable autonomous post-deployment troubleshooting, progressively reducing central support reliance
Training Workshops & Capacity building
- Collaborate with training stakeholders to prepare localized training materials and pre-workshop checklists
- Conduct high-impact in-person training and interactive webinars for various trainee demographics
- Facilitate Training of Trainers (TOT) workshops to build autonomous, sustainable local capacity
Go-Live, Adoption & Deployment Material Evolution
- Monitor user adoption metrics and address deployment resistance or localized blockers
- Track and report key deployment KPIs to the Deployment manager, including time-to-deploy, adoption rates, error reduction, and user satisfaction
- Capture lessons learned from field deployments and share with the Deployment manager for updates to the central deployment kit, tools, and user guidance
- Ensure all deployment materials remain adapted to local mission contexts, infrastructure, and user profiles (connectivity, language, literacy)
- Degree in Supply Chain, Project Management, IT Systems, Pharmacy Stock/Warehouse management or related field.
- Relevant certifications (Training of Trainers, Change Management) are assets.
- At least 2 years of experience in project deployment, ideally within new digital tools in complex field environments.
- Strong MSF field experience in supply chain, logistics or pharma (minimum 1 year).
- Proven experience in conducting complex roll-outs and change management in challenging humanitarian settings.
- Fluent in English (written and spoken); French is essential.
- Spanish or Arabic an asset
- Strong understanding of supply chain workflows, particularly stock management.
- Strong capacity building and knowledge transfer skills.
- Solid knowledge of deployment of IT solutions is an advantage.
- Familiarity with UniField, Isystock, or other MSF-relevant tools preferred.
Behavioral/General Competencies
- Highly Organized: Able to manage multiple locations in different phases of deployment in parallel.
- Agile Problem Solver: Strong troubleshooting abilities with ability to spot patterns to resolve challenges on the fly.
- Independent & Mobile: High flexibility to navigate various travel contexts independently with minimal assistance.
- Interpersonal dynamics: Strong influencing, negotiation, and cross-cultural communication skills tailored for matrixed, non-hierarchical environments.
- Annual Leave: 25 days of annual leave per year.
- Other Holidays: sick leave, circumstantial leave, maternity leave (21 weeks), paternity leave (4 weeks), own affairs days off, etc.
- Employer Pension contribution: 10% of basic salary:
- International insurance for both medical and disability**.**
- Relocation support; based on MSF EA terms/conditions.
- Work-life balance: Daily flexi-hours and 2 days working from home possible.
- School fees benefits: for eligible dependents, based on individual & administrative status.
- Diverse team composition; Collaborate with a global network of talented professionals, bringing diverse perspectives and expertise from around the world.
- Career Development: MSF provides many learning resources (online learning resources, regular trainings - including language, Peer to peer learning.
- Mobility: You will have opportunities to travel abroad for work, meetings, trainings and workshops; giving you a chance to experience different cultures and broaden your professional network.
- Annual home leave ticket: To be taken once every year for both staff and eligible dependents back to their home country for vacation. Only applicable to non-Kenyans and based on individual & administrative status.