Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.
Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).
We are recruiting to fill the position below:
Job Title: Demand Planning Manager
Requisition ID: 2160 Location: Head Office, Nigeria
Job Purpose
Demand Planning Manager will oversee the daily operations of the demand planning department team members as they analyse customer and vendor demand to develop and fine tune forecasts
. The manager’s responsibilities include reviewing purchase history, sales history, the marketing strategies the company has used to promote products and stimulate growth and, ultimately, evaluating their effectiveness.
This role will report to and work closely with the Senior Manager procurement and cross departmental teams, stakeholders, and vendors.
This role will be responsible for managing 3rd party vendor relations and managing 3rd party initiatives.
The job holder will require skills in forecast modelling, be highly analytical and possess excellent communication skills.
Core Responsibilities and Key Result Areas Strategy Development and Implementation:
Develop and prepare demand forecasts (operational forecasts) at multiple levels of aggregation multiple time horizons as part of a demand planning function.
Support Annual Business Planning/monthly forecasting process by driving volume and value forecasting.
Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
Provide input to Supply chain Plan in developing inventory strategies on existing items, new products, and product phase-outs (volume planning for latest estimates / annual process).
Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.
Demand Planning Operations:
Manage historical data to generate yearly forecasts for all items across board.
Collate and arrange weekly direct and indirect items request for all QSR Stores.
Weekly upload of dry goods requisition from all QSR onto SAP for warehouse to supply.
Generated sales orders shared with all warehouses the day before supply.
Forward collated direct items (Chicken, Chips, NBC) requisition to procurement for order placement.
Convene weekly internal meeting with SCD supervisory team to identify unavailable items in warehouse And prompt procurement to initiate supply.
Escalate issues from QSR for both direct and indirect items supply to the necessary stakeholder within the department for timely resolution.
Monthly update of QSR stock movement on excel sheet.
Monthly reconciliation of stock movement against forecast to improve forecast accuracy.
Periodical walkthrough of the warehouse to confirm and update all item Store Keeping Unit.
Revision and update all working templates with current prices, unit of measurement and material ID on SAP.
Keep abreast of market changes and trends that could affect demand of stock items.
Coordination of buffer stock to QSR during seasonal holidays and extended weekends.
Spot check at random QSR store to ensure proper stock management and practice to avoid B&D
Weekly session and analysis of NBC order fulfillment against request with NBC representatives.
Weekly query and closure of open, in-process and in-preparation sales order on SAP.
Key Performance Indicators
Achievement of Company Sales, EBITDA, GP, PAT targets
Achievement of the Marketing Department’s budget/targets/objectives
Achievement of Individual Personal Development Plans.
Job Specifications Educational Requirements:
A good First Degree in Social / Management / Physical Sciences
Possession of a Post graduate degree in Human Resources/Business Administration/Supply Chain Management or related field is an added advantage.
Experience Requirements:
Minimum of 5-6 years’ experience in a similar role, especially in the QSR/Food Industry sector.
Professional Requirements:
Membership of the CIPS, CILS, CILCS, CISCOM, Lean Six Sigma or any other related professional qualification is required.