Provide administrative support to the credit department. Allocate daily deposits and follow up on unidentified payments with relevant business units. Process customer refunds in accordance with company policies. Resolve internal and external queries relating to outstanding invoices and customer accounts. Evaluate new credit applications, conduct credit checks and recommend appropriate credit terms. Process credit applications and credit limit increases, ensuring all supporting documentation is accurate and complete. Open customer accounts on the ERP system following the necessary authorisation. Update and communicate daily credit alerts to relevant business units. Ensure Proof of Deliveries (PODs) are uploaded onto System 1A. Monitor and follow up on outstanding credit balances. Manage debtor collections and ensure timely allocation of payments received. Reconcile customer accounts and resolve discrepancies promptly. Reconcile accounts against third-party records where required. Maintain strong working relationships with internal departments and external customers. Ensure customer accounts are accurately maintained in accordance with company policies and procedures. Minimum Requirements Minimum of 3 years' experience in a debtors or credit control environment. Good understanding of basic accounting principles and credit management processes. Strong experience in debtor reconciliations and account management. Proficiency in accounting software and Microsoft Office, particularly Excel. Excellent attention to detail and accuracy. Strong communication and interpersonal skills. Ability to prioritise workloads, manage multiple tasks and meet deadlines. A Diploma in Credit Management will be advantageous. Additional Requirements Successful completion of credit and criminal background checks. Verification of highest educational qualification. Valid and contactable references.