publishedentry
Yellow Pages Ltd Nairobi
Job Type full time
Remote Mode on_site
Posted Nov 6, 2026
Apply by Dec 30, 2026
Description
What You'll Do Follow up on overdue accounts and negotiate repayment arrangements Maintain accurate records of collection activities Resolve payment issues and disputes professionally Work closely with internal teams to meet recovery targets Monitor collection performance and provide regular recovery updates
Requirements
What We are Looking For 2-3 years proven experience in debt collection, credit control, customer service, or a related role Experience working within microfinance institutions, money lending companies, SACCOs, fintech lenders, or collections environments is a strong advantage Strong communication and negotiation skills Ability to handle sensitive situations professionally Results-driven with a strong ability to meet collection targets Good analytical and reporting skills
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