Customer Service

Customer Service Representative (team Member)

Filmhouse Cinemas Limited·Lagos, nigeria·Full Time·Onsite
Customer ServicemanagerFull TimeOnsite
-Closes Nov 6, 2026

Filmhouse Cinemas Limited is a dynamic film exhibition company. Our expertise are in the areas of: Cinema operations, management of sites, Ownership of sites, Consultancy for cinema development, Design Fit-out; Cinema project management, Film Distribution: Rights Acquisition, Booking into cinemas, and content development.

We are recruiting to fill the position below:

Job Position: Customer Service Representative (Team Member)

Job Location: Joseph Nahman Cl, Victoria Island, Lagos 106104, Lagos

Employment Type: Full-time

Job Description

Essential duties and key responsibilities include the following and other duties as may be assigned:

  • Selling box office tickets, responding to queries reservations and sales.
  • Monitoring and maintaining cash flow, ensuring that there are no shortages.
  • Ensuring that guests are well guided to entrance and exit into the cinema.
  • Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.
  • Participating in briefings and other meetings as requested by the cinema manager.
  • Attend and participate in training sessions as required by managers and HR.
  • Contribute to increasing concession revenues.
  • Responsible in the arrangement and cleaning of designated areas.

Qualifications

  • ND (National Diploma)
  • HND (Higher National Diploma)
  • BSc / BSE (Bachelor’s Degree)
  • Diploma
  • NCE (Nigerian Certificate in Education)
  • SSCE

Age Requirement

  • Candidates must be between 19 and 26 years old.

At a glance

Company

Filmhouse Cinemas Limited

Location

Lagos, nigeria

Employment

Full Time

Experience

manager

Valid until

November 6, 2026

Created

October 6, 2026