You will contribute to the smooth running of branch operations and to the branch's profitability, while making sure every client who walks through our doors is attended to promptly, professionally and with warmth.
What you will do
Client service Represent the institution well at all times, attending to clients in a timely and professional manner. Advise clients on the products best suited to their needs, and produce client ID cards.
Credit and account processing Input credit applications, updates and documentation on T24. Prepare and print loan and legal documents, input CSR forms, and produce the daily reports used by the operational teams. Ensure all accounts are funded as directed by the Credit Committee.
Till and cash management Operate and keep the till box strictly in line with laid-down procedures, and disburse loans accurately.
Records and branch administration Maintain a discreet archiving process for the branch's legal documents. Manage the photo database of clients, signatures and guarantors. Carry out regular inventories of branch assets and stock, identifying repair or replacement needs and reporting them promptly.
Plus any other duties assigned by your supervisor or line management.
Requirments
BS.c in any Social Sciences or related field
Must have completed NYSC
Must be computer savvy
Proximity to the Location is key.
What we are looking for:
Experience in data/computer input, preferably in a banking or financial services environment
Experience managing a till box, and in logistics or stock management
Strong working knowledge of Microsoft Office, particularly Word and Excel
Good knowledge of stock management, mailing and archiving
Fluent written and spoken English
Accuracy and close attention to detail
Strong self-management and time-management
Ability to work under pressure and as part of a team
Disciplined, dynamic, and full of initiative
Friendly, polite, and absolutely discreet with confidential information.