Legal

Customer Relations Officer: Registration And Compliance

Provincial·Western Cape Mobility Department, Western Cape Government, south-africa·Full time
Legalentry-levelFull time
-

Salary: R338 106 - R 398 277 per annum (Level 07)

Centre: Western Cape Mobility Department, Western Cape Government

Requirements: An appropriate 3-year tertiary qualification (National Diploma/B-Degree or higher qualification) at NQF 6 in customer / client services or customer/client care or related fields. A minimum of 1–year relevant administrative support experience. Competencies: Implement legislation, regulatory frameworks, policies and best practices relevant to the line functions; use information systems that support the management of knowledge and information relating to the line function; administer the Public Service Act, 1994, as amended (Act No. 103 of 1994); administer the Public Service Regulations, 2016; administer the National Land Transport Act (Act No. 5 of 2009); administer the Road Transportation Act (Act No. 74 of 1977); administer the Western Cape Road Transportation Amendment Law Act (Act No. 8 of 1996); administer the National Land Transport Regulations, 2009; manage financial processes in accordance with the Public Finance Management Act, 1999, National Treasury Regulations, Provincial Treasury Instructions and other applicable financial policies, prescripts, directives and collective agreements; process applications for operating licences; manage the functions, activities, processes and procedures of a Walk-In-Centre; manage financial management, monitoring and reporting procedures, systems and reports of the Directorate; Skills: perform numeracy and literacy functions; use computer systems effectively; communicate effectively in the required language; manage projects; perform accounting, finance and audit functions; conduct economic, financial and statistical analysis; perform legal administration; provide customer and client care; Other: compile and present reports; solve problems; communicate effectively; plan and organise activities; conduct research; work effectively under pressure; work irregular hours when required; meet tight deadlines. 254

Duties: Render assistance with the handling of enquiries; Client Service and Application Administration; Business Process Improvement and Operational Support; Render administrative support services.

Enquiries: Ms J Ndlovu Tel No: (021) 483 0260

Applications: Only applications submitted online will be accepted. To apply submit your application online only: via http://www.westerncape.gov.za/jobs or https://westerncapegov.erecruit.co

Apply with the Z83 form and a CV, quoting the reference number. Source: DPSA Public Service Vacancy Circular.

At a glance

Company

Provincial

Location

Western Cape Mobility Department, Western Cape Government, south-africa

Employment

Full time

Experience

entry-level

Valid until

Not specified

Created

October 16, 2026