Engineering

Customer Engagement Officer At Detopsy Engineering Limited

Detopsy Engineering Limited·Lagos, nigeria·Full Time·Contract
EngineeringFull TimeContract
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About the Role:

Detopsy Engineering is seeking a proactive, customer-focused Customer Engagement Officer to strengthen client relationships and enhance the overall customer experience. The ideal candidate will serve as the primary point of contact for clients, ensuring timely communication, professional service delivery, and consistent satisfaction across all touchpoints.

Key Responsibilities

  • Manage daytoday communication with customers and respond to inquiries promptly
  • Build and maintain strong, longterm client relationships
  • Track customer feedback and escalate issues to relevant internal teams
  • Support project teams with client updates, documentation, and followups
  • Maintain accurate records of customer interactions and service requests
  • Contribute to customer engagement strategies and service improvement initiatives

Requirements

  • Bachelor's degree in Business Administration, Communications, Marketing, or related field
  • Minimum 3 years of experience in customer service, client relations, or a similar role
  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Proficiency in Microsoft Office tools
  • Ability to work independently and collaboratively in a fastpaced environment

Key skills

BA/BSc/HND
Apply Now
Send your CV along with a cover letter tocareers@detopsyengineering.com

Please use the job title as the subject line of your email.

At a glance

Company

Detopsy Engineering Limited

Location

Lagos, nigeria

Employment

Full Time

Work style

Contract

Experience

Valid until

Not specified

Created

June 11, 2026

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