We are seeking an experienced Credit Risk Portfolio Manager to lead the performance, quality, and growth of CredPal's consumer and business credit portfolios.
The role will be responsible for strengthening underwriting and portfolio risk strategies, monitoring credit performance, identifying emerging risks, reducing losses, and ensuring that growth remains sustainable and profitable.
The successful candidate will combine strong credit judgment, data-driven decision-making, and commercial thinking to optimize portfolio performance while supporting CredPal's continued expansion across consumer and business lending.
Responsibilities
Credit Portfolio Performance: Own the health and performance of CredPal's consumer and business loan portfolios, balancing growth, approval rates, portfolio quality, delinquency, loss rates, and profitability.
Credit Strategy & Underwriting: Develop and continuously refine underwriting frameworks, scorecards, decision rules, credit limits, and risk-based pricing strategies across consumer and business lending products.
Business Loan Risk Assessment: Assess business borrowers using financial statements, cash flow, transaction history, repayment capacity, industry risk, existing obligations, management quality, and other relevant credit indicators.
Portfolio Monitoring & Early Warning: Establish early-warning indicators to identify deteriorating accounts, emerging portfolio risks, and adverse trends across both individual and business borrowers.
Risk Segmentation: Use customer, business, transaction, behavioral, repayment, and alternative data to build dynamic risk segments and differentiated credit strategies.
Fraud Risk Management: Lead fraud prevention strategies across customer onboarding, business verification, account activity, loan applications, disbursements, and repayments.
Fraud Detection & Analytics: Partner with Data, Product, and Engineering teams to strengthen fraud-detection rules, models, alerts, and automated controls while minimizing false positives.
Delinquency & Loss Management: Monitor delinquency, roll rates, defaults, restructures, and write-offs, and work closely with Collections and Recovery teams to reduce credit losses and improve recoveries.
Credit Policy Governance: Own the development, review, and enforcement of credit policies, approval authorities, exceptions, exposure limits, and risk controls across all lending products.
Concentration & Exposure Management: Monitor exposure by customer, business, sector, product, tenor, geography, and other relevant risk categories to prevent excessive concentration.
Credit Decision Optimization: Improve approval quality, turnaround time, automation, and customer experience while maintaining appropriate risk standards.
Stress Testing & Scenario Analysis: Conduct portfolio stress testing and scenario analysis to assess the impact of economic, sector, and market changes on consumer and business loan performance.
Cross-Functional Risk Management: Work closely with Product, Data, Engineering, Finance, Collections, Recovery, Compliance, Sales, and Operations to strengthen end-to-end lending performance.
Credit Risk Projects: Lead strategic credit-risk initiatives, ensuring clear ownership, timelines, reporting, and execution of key portfolio improvement projects.
Continuous Improvement: Evaluate new data sources, underwriting tools, automation, machine-learning models, and industry practices that improve portfolio quality and risk-adjusted returns.
Requirements
Bachelor's degree in Finance, Economics, Accounting, Business, Statistics, or a related field; a postgraduate degree or relevant professional certification is an advantage.
Minimum of 4 - 6 years of relevant experience in credit risk, portfolio management, underwriting, lending, or a related role within banking, fintech, or financial services.
Strong experience managing consumer and/or business loan portfolios, with a good understanding of the different risk dynamics across both segments.
Deep knowledge of credit underwriting, portfolio monitoring, risk segmentation, credit policy, delinquency management, and portfolio optimization.
Strong understanding of business credit assessment, including cash-flow analysis, financial statement review, repayment capacity, sector risk, and exposure management.
Proven ability to analyze portfolio performance using key metrics such as approval rates, PAR, NPLs, roll rates, vintage performance, defaults, and credit losses.
Strong proficiency in Excel, Power BI, and SQL; working knowledge of Python or other analytical tools is an added advantage.
Experience with credit scoring, decision models, risk analytics, and automated lending processes.
Strong analytical, problem-solving, and critical-thinking skills, with the ability to translate data into clear credit decisions and portfolio actions.
Good understanding of fraud risk, early-warning indicators, stress testing, and concentration risk.
Strong knowledge of applicable credit, lending, consumer protection, and regulatory requirements within the Nigerian financial services industry.
Excellent communication and stakeholder-management skills, with the ability to work effectively across Product, Data, Engineering, Finance, Collections, Recovery, Sales, and Compliance teams.
Highly detail-oriented, commercially aware, and comfortable working in a fast-paced, data-driven environment.