Hospitality

Credit Risk & Stewardship Manager

TotalEnergies·Gauteng, south-africa·Full Time·Internship
HospitalityFull TimeInternship
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Activities

The incumbent will be responsible for performing the following duties and responsibilities:

Controlling and Reporting:

  • To prepare and provide documents to the Credit Committee and ensure alignment to Financial Accounting Standards.
  • To perform a Risk Assessment on all new customers (prior to entering into any commercial relationship). This must be based on Internal and External information.
  • To analyse the Credit Results on a monthly basis and to provide the Accounts Receivable Manager with a guideline of ensuring accurate and prompt collections in lieu of critical risk elements.
  • To provide an accurate and ongoing reconciliation of securities and approved Credit limits.
  • To prepare, submit and examine reports pertaining to Customer Accounts Manager.
  • To assist in the Credit application document verification process
  • To manage sub-portfolio of customers within the credit control department.
  • To manage Customer Accounts Banking Control portfolio.

Business Developments:

  • Analyse customer financial situations to ascertain strengths and weaknesses and keep commercial teams informed.
  • To establish a suitable Credit Limit for customers in line with delegation of authorities.
  • To ensure guarantees in place in line with credit risk associated to the customer, or choose no risk payment terms (pre-payment)
  • Manage the relationship with external service providers- credit bureau (Inoxico), all credit insurers(Garage Sure,CGIC,Lombard).
  • To ensure Credit Insurance claims are submitted timeously to avoid repudiation due to late submission.
  • To apply an ongoing reviewing methodology on all Credit limits within the various channels of trade and to monitor and report on all Credit limits changes.
  • To ensure P&L budget objectives are adhered to with regards to Bad Debt Provision and Bad Debt write off.
  • Establish a control framework (e.g. information systems access and authorities, delegation of Authorities, SOX controls to follow all request of file transfers to Litigation to have a managed approach to minimise the Bad Debt Provisions trader accounts).
  • To establish controls/processes to manage Credit Risk exposure to reduce DSO and optimize Working Capital.
  • To establish Classification Risk classes.
  • Referral of all Acknowledgement of Debts requests to the Customer Account Manager/ Legal/Credit Committee.
  • To ensure correct information for auditing purposes and provision plus WCR calculation.
  • To define clear segregation of duties between the Credit/Business Support and Sales and Marketing teams.
  • To establish and maintain a Credit Risk Policy in conjunction with Customer Accounts Manager, allowing Risk control (calculate and validate credit limits).
  • To manage timeous annual credit reviews including:
  • Preparation of approval memo for CDMS (9 customers above 20M$).
  • Preparation of approval memo for Afrique Direct (16 customers above 4.8 M$).
  • To implement clear rules on term setting/conditions of payment in order to minimise the bad debts and to optimise the cash flow from debtors.
  • To define the rules in conjunction with Customer Accounts Manager of order blocking and release as per the Group Policy and in terms of Levels of Authority.
  • To provide assistance to the Auditors on all requirements (for internal and external auditors).
  • To build and maintain relationships with key internal and external customers and stakeholders.
  • To ensure a well-managed Credit Risk Department regarding resource allocation and workload.

HSEQ:

  • To ensure that Customer files safekeeping and are updated and kept up to date with the required documentation for the approval of accounts and limits.
  • To ensure the safekeeping of all documents securing debt.

People management and development:

  • To ensure sustainable motivation and talent development within the team.
  • To regularly monitor team and individual results and identify problems.

Candidate Profile

The following qualification, skills and attributes are essential for success in this role:

  • BComm (Accounting, Finance, Commerce) degree is a requirement
  • Minimum of 5 years' experience business related experience
  • Understanding of Commercial Law
  • Ability to analyse financial statements

Key competencies required:

  • Deciding and Initiating Action,
  • Adhering to Principles and Values,
  • Presenting and Communicating Information,
  • Analysing, Planning & Organising,
  • Delivering Results,
  • Leading and Supervision,
  • Meeting of Customer expectations,
  • Strong understanding of Credit Analysis and Policies.
  • Good understanding of Risk Management Principles.
  • Excellent time-management skills.

Technical competencies required:

  • Good working knowledge of Accounts Receivable module of Harmonie/SAP
  • Good SAP report writing skills,
  • Good working knowledge of Microsoft Products
  • People management skills is must have.
  • English is the working language

Key skills

Bachelors

At a glance

Company

TotalEnergies

Location

Gauteng, south-africa

Employment

Full Time

Experience

Valid until

Not specified

Created

October 27, 2026