The successful candidate will be responsible for managing customer credit accounts, following up on outstanding payments and ensuring timely collections from hospitals, clinics, pharmacies and other institutions. The role will also involve supporting daily accounting activities, bank reconciliations and financial reporting. Candidates who speak Hindi, Gujarati or Punjabi are highly encouraged to apply.
- Manage customer credit accounts, monitor outstanding balances and follow up on overdue payments to ensure timely collections.
- Prepare customer statements, ageing reports, payment reminders and negotiate payment plans with clients.
- Monitor customer credit limits and payment terms, approve orders beyond agreed limits where authorised, and release held orders once payments are received.
- Record and allocate customer payments in Odoo or a comparable ERP system, ensuring accurate and updated customer accounts.
- Prepare weekly collection reports, debtor ageing analysis and Days Sales Outstanding (DSO) reports, working towards collecting over 85% of overdue amounts each month.
- Support accounting operations, including bank reconciliations, supplier invoices, payment processing and monitoring the company's daily cash position.
- Bachelor's degree in Accounting, Finance, Commerce or a related field. CPA qualifications or ongoing CPA studies will be an added advantage.
- Minimum of 3 years' experience in credit control, debt collection and accounting, preferably within a trading, distribution or healthcare-related business.
- Proven experience managing institutional customer accounts, particularly hospitals, clinics, pharmacies or other corporate clients.
- Excellent negotiation, communication and debt collection skills, with the ability to follow up firmly and professionally on outstanding payments.
- Strong organisational, analytical and problem-solving skills, with a high level of accuracy, integrity and attention to detail. Ability to communicate in Hindi or Gujarati will be an added advantage.
Deadline for applications: 23/11/2026