We are seeking an experienced Country HR Manager to provide strategic and operational HR support across the assigned country.
The successful candidate will serve as a strategic HR Business Partner, aligning people strategies with business objectives while overseeing the end-to-end employee lifecycle, talent acquisition, employee engagement, performance management, learning and development, employee relations, HR compliance, and HR operations.
Key Responsibilities
Employee Lifecycle Management & HR Operations:
Manage the end-to-end employee lifecycle from recruitment and onboarding through employee engagement, development, retention, and exit.
Lead recruitment activities for assigned positions, from sourcing and selection through offer management and onboarding.
Drive employee engagement initiatives aimed at improving employee experience and reducing attrition.
Support employee query resolution and grievance management.
Ensure effective onboarding and induction of new employees.
Monitor HR processes and ensure timely and accurate HR documentation and records.
Manage HR budgets and identify opportunities for cost optimisation.
Ensure accurate and up-to-date HR data and HRMS records.
Talent Management, Performance & Learning:
Drive the performance management cycle, including goal setting, KRA communication, mid-year and annual appraisals.
Ensure timely completion of probation and performance review processes.
Support managers in developing and implementing Performance Improvement Plans (PIPs).
Participate in talent management and succession initiatives.
Identify training needs and coordinate learning and development activities.
Communicate available learning programmes and initiatives to employees.
Monitor compliance with approved training and development plans.
HR Business Partnering & Employee Communication:
Partner with country leadership and business teams to understand workforce requirements and provide effective HR solutions.
Interpret and implement HR policies and procedures consistently across the organisation.
Promote workplace ethics, discipline, company values, and appropriate employee conduct.
Develop and coordinate employee communication initiatives in collaboration with leadership and Corporate HR.
Support employee surveys, feedback exercises, and other HR projects.
Develop and implement country-specific employee recognition and engagement initiatives.
Support the deployment and review of broader organisational rewards and recognition programmes.
Statutory Compliance & Employee Relations:
Ensure compliance with applicable employment laws, labour regulations, and statutory requirements.
Maintain accurate HR records and documentation required for statutory compliance.
Manage outsourced employees/associates, including recruitment, attendance, payroll coordination, and compliance.
Maintain effective employee relations and address workplace concerns appropriately.
Liaise with relevant government authorities and labour representatives where required.
Manage relationships with workforce unions where applicable to support smooth business operations.
Key Success Areas
Employee engagement and retention
Talent acquisition and workforce planning
Employee relations and grievance resolution
Performance management
HR policy implementation
Statutory and HR compliance
Outsourced workforce management
HR data accuracy and process compliance
Learning and development
Stakeholder and employee communication.
Key Requirements
8 - 10 years of relevant HR experience, preferably in Business HR, Regional HR, or a similar HR leadership role.
Strong experience across HR operations and the employee lifecycle.
Solid knowledge of HR policies, practices, labour laws, and statutory compliance.
Proven experience in employee relations and grievance management.
Experience in talent acquisition, performance management, employee engagement, and learning & development.
Experience managing outsourced employees and HR operations will be an advantage.
Experience working in a multi-location or geographically distributed workforce is desirable.