A counter salesperson is the first contact who meets customers when they first enter the store and provides excellent customer service. They are responsible for answering customer queries and resolve all their queries professionally to ensure maximum customer satisfaction.
Responsibilities:
Greeting customers and taking orders
Possessing excellent product knowledge to inform and increase sales
Following up on orders to prevent delay and frustration
Ensuring a clean and tidy counter
Ensuring that each customer leaves the store satisfied
Assist all customers at the counter with their queries
Must treat all the customers with respect and courtesy
Counter Sales which will include Quotations & Queries
Must come from an Electrical Background
Maintaining own Back Order Report
Maintain good Time Management
Ensuring that Specials and Brochures are up to date that are on the Trade Counter
Additional responsibilities deemed necessary by Management
See to all telephonic sales quotations and queries
Load / Capture all sales orders and quotations on the computer system
Manage all back orders on all the above entered orders and follow up regularly
Advise customers of stock availability
Regularly monitor all quotes given
Assist when and where needed
Requirements
Matric
Electrical Qualification an advantage
Experience in a consumer / retail environment in selling electrical products.