The Corporate Operations Associate is responsible for coordinating corporate travel, logistics, and operational support to ensure the smooth execution of business activities and an efficient employee experience. The role manages end-to-end travel arrangements, vendor coordination, and logistics for company activities while providing administrative support for People Operations. The ideal candidate has practical travel coordination experience, strong organisational and communication skills, and the ability to manage multiple priorities with accuracy and minimal supervision.
Job Details
Travel Management
Coordinate domestic and international travel arrangements, including flight bookings, accommodation, airport transfers, transportation, and itineraries. Including travel documentation, visa requirements, and travel insurance where applicable.
Liaise with travel agencies, airlines, hotels, and other service providers to secure cost-effective and suitable arrangements.
Communicate travel details and updates to employees, and manage itinerary changes, cancellations, and travel disruptions.
Maintain accurate travel records and ensure compliance with approved travel policies, budgets, and authorisation processes.
Logistics and Operational Support
Coordinate logistics for company meetings, offsites, training sessions, conferences, and employee engagement activities.
Arrange venues, transportation, accommodation, catering, and other resources required for company activities.
Support employee onboarding, offboarding, relocations, and other People Operations activities requiring logistical coordination.
Manage operational requests, follow up on outstanding tasks, and ensure arrangements are completed within agreed timelines.
Vendor and Expense Coordination
Maintain relationships with travel agencies, hotels, transport providers, and other vendors.
Obtain and compare quotations, coordinate bookings, and follow up on service delivery.
Track travel and logistics expenses, maintain supporting documentation, and coordinate invoices and payment requests with Finance.
Identify opportunities to optimise costs, improve vendor service delivery, and streamline operational processes.
People Operations Administration
Maintain accurate records and trackers for travel requests, approvals, expenses, vendors, and logistics activities.
Provide timely updates to employees and internal stakeholders on operational requests.
Support the coordination of employee welfare initiatives and other People & Culture activities.
Document operational procedures, maintain confidentiality, and provide additional administrative support as required.
Requirements
Bachelor's degree in Business Administration, Hospitality and Tourism Management, Travel and Tourism, Logistics, or a related field.
1 - 3 years of relevant experience in travel coordination, corporate administration, logistics, or operations support.
Demonstrable experience coordinating domestic and international travel arrangements.
Experience liaising with travel agencies, accommodation providers, transportation vendors, and other service providers.
Proficiency in Microsoft Office applications.
Experience supporting corporate events and familiarity with online travel booking platforms are advantages