Communications Support Officer

Multimedia and Graphic Design

• Design visual materials for digital and print use, including social media graphics, infographics, situation report visuals, donor updates, and campaign materials.
• Edit photos and video footage from the field into short-form content suitable for social media, websites, and donor reporting.
• Apply World Vision branding guidelines consistently across all materials (colour palette, typography, logo usage).
• Produce templates for recurring products (e.g., monthly sitreps, human interest story layouts, social media tiles).

Content Synchronisation

• Synchronise photos, videos, and written content from field communications staff across Sudan response locations
• Prioritise and fast-track editing and upload of time-sensitive content
• Maintain a structured digital asset library with clear naming conventions, metadata, and consent documentation for all field content.
• Track content submissions against a content calendar and flag gaps

Digital and Social media support.

• Support scheduling and posting of approved content across World Vision Sudan's digital/social media channels

Coordination and Support

• Ensure field content needs are met, and products align with ongoing advocacy and reporting priorities.
• Respond to ad hoc requests from the Communications Manager for urgent visibility or advocacy materials.
• Support the Communications team during high-visibility moments (report launches, donor visits, emergency response spikes) with rapid content turnaround.
• Travel to the field for content collection support when needed.

Required

• Certification: Bachelor's degree in Multimedia and Digital Communications, Communications, Journalism, or a related field.
• Graphic design - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) or equivalent design/video editing tools (Canva)

Required Professional Experience:

• Minimum 2 - 3 years' experience in graphic design, multimedia production, or digital content management, ideally within an NGO, humanitarian, or media environment.
• Experience managing digital asset libraries or large volumes of field-sourced content is an advantage.
• Experience working with remote or hard-to-access field teams is an advantage.
• Required Language(s): English
• Required travel and/or work environment accommodations: Based in Nairobi with regular remote coordination with Sudan-based field staff.