Communications And Digital Media Officer

Role Purpose

• The Communications and Digital Media Officer will develop clear, accurate and engaging communications that explain SARVCI's work and strengthen its public presence.
• The role combines writing, digital content production and social media management. The officer will work closely with programme teams to ensure that published information is reliable, accurate and respectful.

Key Responsibilities

• Prepare content calendars and coordinate timely publication across SARVCI's social media channels.
• Write and edit programme updates, organisational announcements, human-interest stories and other communication materials.
• Design branded graphics and prepare photographs and short videos for digital publication.
• Gather programme information from colleagues and verify names, dates, figures and claims before publication.
• Maintain consistent branding, tone and messaging across digital and organisational materials.
• Monitor audience engagement and channel performance.
• Prepare brief performance reports with practical recommendations.
• Apply appropriate consent, confidentiality and safeguarding checks when using photographs, quotations and community stories.

Experience and Skills

• At least three years of relevant experience in communications, digital media, content production or social media management.
• Strong writing, editing and proofreading skills.
• Ability to explain humanitarian work clearly.
• Practical ability to use graphic design tools such as Canva or Adobe applications.
• Basic video editing skills.
• Experience managing social media accounts and planning content.
• Ability to interpret audience engagement data.
• Good coordination skills and attention to accuracy.
• Ability to deliver content within agreed deadlines.