Engineering

Communication And Learning Consultant At Mercy Corps

Mercy Corps·Borno , Yobe, nigeria·Full Time·Contract
EngineeringFull TimeContract
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Project Overview

  • The NHF-funded Integrated Lifesaving WASH & Nutrition Response in Borno and Yobe aims to address acute malnutrition and WASH-related disease risks through a coordinated, multi-sectoral approach targeting over 153,000 vulnerable people.

Purpose and Objectives

  • Mercy Corps seeks to engage a Communication and Learning Consultant to support the production of end-of-project visual documentation of Mercy Corps' implementation of the project, with a strong focus on capturing learning, evidence, and storytelling.
  • The consultant will generate high-quality visual content that documents how programs are implemented, what works, what does not, and why, through structured visual storytelling, interviews, and contextual footage.
  • The assignment will be executed across three phases:
  • Pre-Production
  • Field Production
  • Post-Production and Delivery
  • The assignment will contribute to the learning plan of the program by addressing the following learning questions:

Learning Questions

Overarching Question (Integration):

  • What added value does integrated WASH - Nutrition programming in fragile contexts provide compared to standalone nutrition interventions in reducing child wasting?

Example of a lower-level question to further explore the above:

  • Through which pathways does integrated WASH - Nutrition deliver additional reductions in child wastingparticularly through reduced illness burden (e.g., diarrhoea and other WASH-related morbidity), improved caregiver practices (food hygiene, handwashing, safe water use), and improved nutrition service uptake/adherenceand how do these pathway changes translate into improved wasting outcomes (incidence, recovery, relapse/default)?

WASH:

  • How effective are rehabilitated/constructed water points and sanitation facilities in improving access, safety, and hygiene outcomes?

Nutrition:

  • How do different MAM treatment modalities (RUSF vs. Tom Brown) compare in relation to recovery outcomes and caregiver acceptance?

Operational / Enablers:

  • What are the enablers and bottlenecks that influence NHF team members' ability to understand, design, implement, and manage integrated WASH and Nutrition emergency responses?

Design, Methods and Deliverables:

  • Working closely with the Communications team, the consultant will leverage a mix of desk reviews and primary data collection (through videography) as a critical part of the asset-gathering process.

Desk review documents will include:

  • Program-generated stories and reports
  • Routine Monitoring Reports
  • SOPs and Implementation Approach documents
  • Proposal documents

The consultant will also work closely with the Learning and Documentation Consultant to establish a strong foundation for the assignment by aligning with Mercy Corps teams and defining a clear visual learning approach through the following key steps:

  • Program Familiarization
  • Stakeholder Engagement
  • Development of Documentation Plan
  • Field Production / Data Collection

Visual Documentation of Program Implementation:

  • Program activities
  • Implementation processes
  • Service delivery quality
  • Community engagement and accountability

Interviews and Testimonies:

  • Internal stakeholders
  • External stakeholders
  • Community members/beneficiaries
  • Story Development in the Field
  • Contextual and Environmental Footage
  • Technical Standards
  • Post-Production and Content Development
  • Photo Processing
  • Video Editing:
  • Documentary video (15 - 20 minutes)
  • Short thematic videos (1 - 3 minutes each)
  • Narrative development
  • Integration of Learning

Final Deliverables

Final Deliverables Package:

Photo Deliverables:

  • 50 - 100 edited high-resolution images, fully captioned and categorized

Video Deliverables:

  • One (1) documentary video (15 - 20 minutes)
  • Six (6) to Nine (9) short thematic videos (1 - 3 minutes each)

Raw Files:

  • All raw photos and video footage organized by location, date, and activity

Learning Products:

  • Produce 3 - 5 high-quality infographic learning briefs. Themes will be jointly reviewed with the Mercy Corps team to ensure alignment with the learning plan.

Documentation:

  • Signed consent forms for all participants
  • Metadata and file index
  • Summary note highlighting key stories and themes captured

Eligibility / Consultant Selection Criteria

The consultant must meet the following minimum qualifications and competencies:

Education:

  • Minimum of a Bachelor's degree in Social Sciences, Development Studies, Economics, Communications, or a related field.

Experience:

  • 3 - 5 years of progressive professional experience in learning documentation, knowledge management, development communication, or research.
  • Demonstrated experience producing videography, lessons learned products, analytical reports, frameworks, and learning briefs for humanitarian or development programmes.
  • Proven track record of working with international NGOs, donors, and multi-sectoral programmes, particularly in fragile and conflict-affected settings.
  • Prior experience working in Northern Nigeria or similar humanitarian contexts is a strong advantage.

Technical Competencies:

  • Strong qualitative research and synthesis skills, including desk reviews, KIIs, and FGDs.
  • Ability to translate complex technical and monitoring data into clear and compelling narratives.
  • Proven capacity to design and deliver high-quality learning products, including infographics, briefing papers, and narrative reports.
  • Sound understanding of Gender, Social Inclusion, Conflict Sensitivity, and Do No Harm principles.

Communication and Language Skills:

  • Excellent written and verbal communication skills in English.
  • Ability to communicate effectively with diverse stakeholders, including programme teams and community actors.
  • Working knowledge of local languages (e.g., Hausa) is an added advantage.

Professional Attributes:

  • Ability to work independently with minimal supervision.
  • Strong organizational skills and ability to meet tight deadlines.
  • Demonstrated professionalism, confidentiality, and adherence to data protection standards.

Reporting Line:

  • The Consultant will report directly to the Mercy Corps Nigeria Communication Manager and the Program Performance and Quality Director.

Consultancy Duration:

  • The consultancy will be implemented over 30 days, from 15 July 2026 to 15 August 2026, working closely with the MEL, Programmes, and Communications teams.

Key skills

BA/BSc/HND

At a glance

Company

Mercy Corps

Location

Borno , Yobe, nigeria

Employment

Full Time

Experience

Valid until

Not specified

Created

June 30, 2026