Marketing & Advertising

Commercial Manager

Pula·Nairobi, kenya·Full Time·Contract
Marketing & AdvertisingFull TimeContract
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Duties And Responsibilities:

The Commercial Manager at Pula is far from the typical sales role. You must be passionate about having meaning in your work. Willing to go the extra mile to evangelize the importance of agriculture insurance in transforming the lives of millions of smallholder farmers across multiple stakeholders from the political elites to the Government systems, to development agencies all the way down to the farmer. For you to be successful at the role, one must consider it their mission - "how you will be remembered". Whilst at it, you will be rewarded very well as we believe in "doing good and doing well". When impacting hundreds of millions of farmers, our mantra is that those successful in the mission must be dollar millionaires in the end. At Pula, good deeds are rewarded.

In this role you'll;

Expand your networks, influence and Pula's positioning in the region

  • Constantly building deeply entrenched relationships that will enable one to understand client needs, gather market intelligence and build a credible pipeline of opportunities. To succeed in the role, one must incredible enjoy building new relationships and leveraging on relationships to achieve your goals.
  • Effectively communicate value propositions through presentations and proposals
  • Act as the Pula spokesperson in the region.
  • Using knowledge of the market and competitors in the regions, identify and develop the company's unique selling propositions and differentiators.

Business Development

  • Defining Commercial objective key results in your region and ownership of the results.
  • Research, prepare and execute a sales plan focused on delivering new and recurring revenues through partnerships with agro-input companies, the public sector, and development organizations.
  • Develop pipeline and continuously mature & qualify opportunities in order to increase Pula's market share and to enable achievement of sales targets in insurance, data services, and consulting offerings.
  • Generating and qualifying new leads and using different approaches to reach prospective clients in your region. You are expected to qualify opportunities, know which deals to work on, and which ones to pass on.
  • Progress prospects through a defined sales process to eventual contracting and implementation.

Customer Relationship Management

  • Manage and nurture existing client relationships across a wide range of stakeholders including commodity associations, farmers' aggregators, insurers, government, development organizations, and private companies.
  • Manage the handover of new customers to the operations team for the implementation of the solution.

How your Role will be broken down

Business Development & Revenue Growth : 40%

  • Develop and execute the regional commercial strategy, build and manage a qualified sales pipeline, secure new partnerships, negotiate contracts, and achieve agreed revenue and growth targets across insurance, data, and consulting solutions. .

Strategic Relationship Management : 25%

  • Build and strengthen trusted relationships with governments, development partners, insurers, financial institutions, agribusinesses, and other strategic stakeholders to expand Pula's influence and unlock new opportunities.

Market Development & Positioning : 15%

  • Represent Pula in the market, identify emerging opportunities, gather competitive intelligence, communicate Pula's value proposition, and strengthen the company's brand and presence within the region. d.

Customer Success & Delivery Support : 10%

  • Ensure effective transition of new clients to Operations, maintain executive-level customer relationships, and support successful programme implementation and long-term account growth.

Commercial Planning & Performance Management : 10%

  • Set and monitor regional commercial objectives and KPIs, maintain CRM accuracy, analyse market and sales data, forecast opportunities, and provide regular reporting on commercial performance.

What you need to have to be successful:

  • You have experience in strong demonstrable sales to development agencies, governments and / or financial institutions.
  • You have demonstrable success working against a sales quota target.
  • You have experience working with Development Agencies and / or Government officials at all levels and navigating government structures.
  • Critical Thinking Skills. You must have the ability to define problems, collect data, establish facts, and draw valid conclusions
  • Behavioural Skills. You must be self-directed, work well alone or in a team structure, highly results oriented, and willing to learn and expand his/her technical and product knowledge base through formal education, professional training, and self-study.
  • You have knowledge and understanding of dealing with C-suite executives with excellent communication and presentation skills, integrity and impeccable professionalism.
  • An understanding of, or strong interest in, digital public infrastructure for farmers (farmer registries, digital identity, and data platforms) and how governments and development partners use it.
  • Sales and or consulting experience in the area of agriculture: seed / fertilizer / agrochemical industry or related is a significant advantage.
  • Experience and knowledge in the insurance industry will place you at an advantage.
  • You have the ability to use data and KPIs to make management decisions.
  • You are fully comfortable with sales CRM platforms, Google Drive applications such as Google Sheets, Google Docs etc.

Key skills

BA/BSc/HND

At a glance

Company

Pula

Location

Nairobi, kenya

Employment

Full Time

Experience

Valid until

Not specified

Created

November 5, 2026

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Conduct regular performance reviews, coaching sessions, and capability development initiatives, and implement structured performance-improvement/action plans where performance is below target. Identify training needs and implement sales development programs. Foster a high-performance, customer-centric, and results-driven culture. Support recruitment, onboarding, and retention of sales talent. Marketing & Business Development Collaborate with the Marketing team in planning and executing campaigns, activations, exhibitions, and property launches. Provide market intelligence and customer insights to inform business decisions. Develop and participate in strategic local, out-of-town, diaspora, corporate, institutional, banking, Sacco, broker, and referral partnerships that support lead generation and sales conversion. Drive digital lead generation initiatives and ensure effective lead management processes. Evaluate campaign performance and optimize conversion strategies. Showroom & Sales Experience Management Ensure all showrooms, show houses, and sales centers consistently meet company presentation standards. Oversee readiness of marketing collateral, presentations, and client-facing materials. Ensure client visits, site tours, and sales events are professionally managed. Maintain high standards of customer experience throughout property presentations and site visits. Monitor showroom performance and effectiveness as a sales conversion channel. Key Performance Indicators (KPIs) Achievement of monthly, quarterly, and annual sales targets. Revenue generated from property sales. Inventory absorption rate. Lead-to-sale conversion rate. Sales pipeline growth and quality. Sales forecast accuracy and adequacy of qualified pipeline coverage against approved targets. Lead-management effectiveness, including allocation, response time, ageing, conversion by source, and closure rates. Customer satisfaction and retention rates. CRM accuracy and utilization. Timeliness and accuracy of sales reporting. Achievement of monthly, quarterly, and annual collection targets, including recovery of overdue customer balances. Team productivity and performance against targets. Compliance with approved pricing, discount, incentive, commission, and commercial-approval controls. Showroom readiness and customer experience ratings. Qualifications & Experience Academic Qualifications Bachelor's degree in business administration, Marketing, Real Estate, Commerce, or a related field. Professional qualification in Sales, Marketing, Real Estate, or Business Management will be an added advantage. Experience Minimum of 5-8 years' experience in sales, business development, or customer relationship management. At least 3 years' experience in a supervisory or managerial role. Demonstrated success in achieving and exceeding sales targets. Experience in real estate sales, property development, or a highly structured sales environment is highly desirable. Experience managing sales teams and driving performance improvement initiatives. Skills & Competencies Strong sales leadership and team management capabilities. Excellent negotiation and deal-closing skills. Strong business development and relationship management skills. Excellent communication and presentation skills. Strategic thinking and commercial acumen. Strong analytical and reporting capabilities. Customer-centric mindset. Ability to work under pressure and achieve ambitious targets. Strong problem-solving and decision-making abilities. High level of integrity and professionalism. Career Growth Opportunities Head of Sales Commercial Manager General Manager - Commercial Strategic Importance of the Role The Sales Manager plays a critical role in driving revenue generation, inventory absorption, customer acquisition, and market penetration. The position directly influences the commercial success of Centum Real Estate developments by ensuring effective execution of sales strategies, maintaining superior customer experience standards, and leading a high-performing sales team. Through strong leadership and commercial excellence, the role contributes significantly to profitability, cash flow generation, and achievement of the organization's strategic growth objectives.

16 days ago