Cleaner

Main Function

• The Cleaner is responsible for maintaining exceptional standards of cleanliness, hygiene, and sanitation across all areas of the luxury restaurant.
• The role is essential in ensuring a refined, safe, and welcoming environment for guests and staff, in line with luxury hospitality standards and food safety regulations.

Role Responsibilities

Cleaning and Sanitation:

• Clean and sanitize all restaurant areas including dining areas, kitchens (non-cooking areas), restrooms, entrances, offices, and staff facilities.
• Ensure floors, surfaces, furniture, glass, and fixtures are spotless and well maintained at all times.
• Clean and disinfect restrooms regularly, ensuring adequate supply of toiletries and hygiene materials.
• Support kitchen hygiene by cleaning back-of-house areas in accordance with food safety standards.
• Handle basic laundry duties such as cleaning staff uniforms, napkins, table linens, and cleaning cloths where required.
• Refill and organize cleaning materials, consumables, and hygiene supplies.

Compliance and Safety:

• Adhere strictly to food safety, hygiene, and health regulations applicable to restaurant operations.
• Use cleaning chemicals, tools, and equipment safely and correctly at all times.
• Follow established cleaning schedules and checklists to ensure consistency and accountability.
• Report maintenance issues, hazards, or damages promptly to management.

Guest Experience Support:

• Ensure dining areas are cleaned and refreshed promptly before opening, during service breaks, and after closing.
• Respond discreetly and professionally to cleaning needs during service without disrupting the guest experience.
• Maintain a polished, calm, and professional presence consistent with luxury service standards.

Waste Management:

• Collect, separate, and dispose of waste according to restaurant waste management procedures.
• Ensure bins are emptied regularly, cleaned, and odor-free.
• Support recycling and sustainability practices where applicable.

Experience/Qualification

• Minimum of a Secondary School Certificate or equivalent; additional training in sanitation or cleaning is a plus.
• At least 1 year of experience in a professional cleaning or hygiene role, preferably in a restaurant, hotel or hospitality setting.
• Knowledge of cleaning practices and safe use of cleaning equipment and chemicals.
• Familiarity with food hygiene and sanitation practices.

Competencies/Skills:

• Attention to Detail: Ability to identify areas requiring cleaning or maintenance and address them thoroughly.
• Time Management: Efficiently prioritize tasks to ensure all areas are cleaned and ready for use as needed.
• Physical Stamina: Capability to perform physically demanding tasks, including lifting, bending, and standing for extended periods.
• Teamwork: Ability to collaborate with other staff members to ensure a seamless client experience.

Behavioural Qualities/Other Competences

• Strong work ethics and reliability.