Qualifications Required
Matric
RE5
FAIS Compliant
Customer Service Certificate
A minimum of 2 years of experience in medical gap cover or medical aid claims.
Sound computer skills with intermediate to advanced proficiency in Microsoft Office.
Excellent English written and verbal communication skills.
Resilient & Professional: Ability to handle highly pressurised volumes while always remaining calm, friendly, courteous, and polite.
Accountable: Takes full ownership, accountability, and responsibility for tasks.
Detail-Oriented: Pays meticulous attention to detail to ensure accurate claims processing.
Collaborative: An excellent team player who is always willing to assist.
Desired Skills:
Claims Processing
Gap Cover
ICD 10 Codes
Medical Claims Assessment