City of Tshwane·Gauteng, south-africa·Full Time·Onsite
TechnologyFull TimeOnsite
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Appointment requirements
An appropriate three-year career-related tertiary qualification (degree or national diploma) in Computer Science or Information Technology or any ICT-related study field
At least five years' relevant working experience in a metering and vending support environment
Supervisory experience will be an added advantage
A valid Code B driving licence
Computer literacy
Willingness and ability to work shifts, standby and overtime
Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own
Personal attributes and/or competencies
Problem solving: Ability to identify potential problems, break the problems into component parts, generate potential solutions, select an option and implement it
Quality orientation: Ability to ensure high-quality output, accurately check processes and tasks, and show attention to detail
Workplace safety: Ability to identify and correct conditions that affect employee safety
Discipline-specific skills: Ability to show a satisfactory level of technical skill, knowledge, experience and qualifications relevant to the role
Primary functions
Manage the prepayment vending and management systems offices and personnel
Audit the prepayment electricity system to ensure the credibility of the prepayment electricity vending and management system
Ensure that the prepayment electricity vending and management system is running properly (includes DB servers, transaction servers and POS director) and attend to any problems on the system to ensure system availability
Develop and update prepayment electricity vending and management processes, procedures and guidelines and ensure that it is applied due to customer-related needs
Develop and implement new systems and processes due to changing customer needs and a fast-changing technological environment
Develop, implement and manage the standby duty roster to ensure availability of personnel to attend to customer complaints
Manage and coordinate training of all personnel regarding the prepaid vending system and related issues
Receive, consolidate and evaluate all system reports from the regions and provide management with a single operating and capital budget
Plan capital projects pertaining to the possible extension of system hardware and software
Execute sample studies to ensure the effective and efficient operation of the system
Use software development tools to develop reporting software to generate reports
During consultation with other departments, analyse, develop, prioritise and implement the expansion of services
Assist the senior system supervisor with other departmental queries