Chief Security Officer

JOB SUMMARY

• The Chief Security Officer (CSO) is responsible for the overall security, safety and protection of the Company's personnel, guests, assets, facilities, information and operations. The role involves developing and implementing security procedures, supervising security personnel, monitoring access control, responding to security incidents and ensuring compliance with Company security policies.
• The CSO works closely with Management, Human Resources, Operations, Facility Management, law enforcement agencies and other relevant stakeholders to maintain a safe, secure and controlled environment.

KEY RESPONSIBILITIES

Security Management

• Develop, implement and enforce effective security policies and procedures.
• Coordinate all security operations within the Company's premises and assigned locations.
• Identify security risks and implement appropriate preventive measures.
• Ensure adequate security coverage across all areas of the facility.

Supervision of Security Personnel

• Supervise Security Supervisors, Security Officers, CCTV Operators and other security staff.
• Prepare and monitor security duty rosters and deployment schedules.
• Assign duties and ensure proper coverage of all security posts.
• Monitor staff punctuality, discipline, appearance and performance.
• Conduct regular briefings and security meetings.

Access Control

• Control and monitor entry and exit of employees, guests, contractors and visitors.
• Ensure proper verification and documentation of visitors.
• Monitor staff movement and access to restricted areas.
• Ensure that unauthorized persons do not gain access to controlled areas.
• Monitor the issuance and return of access cards, keys and other security credentials.

CCTV and Surveillance

• Monitor CCTV operations and ensure cameras cover critical areas.
• Review CCTV footage when incidents occur.
• Ensure CCTV equipment is functional and properly maintained.
• Coordinate with CCTV Operators to identify suspicious activities.
• Maintain appropriate records of CCTV-related incidents.

Incident Management

• Respond promptly to security incidents, emergencies and breaches.
• Investigate reported security incidents and prepare incident reports.
• Coordinate appropriate responses to theft, vandalism, unauthorized access, violence and other security threats.
• Preserve relevant evidence and information for investigations.
• Escalate serious incidents to Management and appropriate authorities.

Loss Prevention

• Develop measures to prevent theft, fraud, vandalism and unauthorized removal of Company property.
• Monitor movement of Company assets, equipment and materials.
• Work with relevant departments to investigate suspected losses.
• Conduct security checks on vehicles, materials and goods where authorized.

Emergency and Crisis Management

• Develop and implement emergency response procedures.
• Coordinate security response during fire, accidents, civil disturbances and other emergencies.
• Ensure security personnel understand emergency evacuation procedures.
• Participate in emergency drills and simulations.
• Liaise with emergency response agencies where necessary.

Security Risk Assessment

• Conduct regular security risk assessments of the Company\'s premises.
• Identify vulnerable areas and recommend corrective measures.
• Assess risks associated with employees, visitors, contractors and external activities.
• Submit recommendations to Management on security improvements.

Patrol and Site Inspection

• Conduct routine security inspections and patrols.
• Verify that security posts are properly manned.
• Inspect gates, fences, doors, restricted areas and other vulnerable locations.
• Identify and report security weaknesses promptly.

Vehicle and Parking Security

• Monitor vehicle entry and exit.
• Ensure proper authorization for Company and visitor vehicles.
• Monitor parking areas and report suspicious activities.
• Maintain appropriate vehicle movement records where required.

Key and Asset Control

• Maintain proper control of master keys, access cards and security-related equipment.
• Ensure restricted keys and access devices are issued only to authorized personnel.
• Maintain accurate records of issued and returned security items.

Contractor and Visitor Security

• Coordinate security arrangements for contractors, vendors and visitors.
• Ensure contractors comply with Company security requirements.
• Monitor movement of external personnel within Company premises.
• Report unauthorized activities or violations.

Investigation and Reporting

• Investigate security breaches, thefts, complaints and other incidents.
• Interview relevant personnel and gather available evidence.
• Prepare detailed security investigation reports.
• Maintain confidential security records.

Coordination with Law Enforcement

• Liaise with Police, Civil Defence, Fire Service and other relevant security agencies when required.
• Provide appropriate information and support during official investigations.
• Maintain professional relationships with relevant external security stakeholders.

Security Equipment Management

• Ensure security equipment is available and functional.
• Monitor the condition of radios, CCTV systems, torches, access-control devices and other security equipment.
• Report damaged or defective equipment for repair or replacement.

Security Documentation

• Maintain security occurrence books, incident reports, visitor records and patrol records.
• Prepare daily, weekly and monthly security reports.
• Ensure proper documentation of security incidents and investigations.

Employee Security Awareness

• Educate employees on basic security procedures and emergency protocols.
• Conduct security briefings where necessary.
• Promote awareness of theft prevention, access control and workplace safety.

Compliance and Confidentiality

• Ensure compliance with Company security policies and procedures.
• Maintain confidentiality of sensitive security information.
• Prevent unauthorized disclosure of security arrangements and incidents.

Security Training

• Train and mentor security personnel on security procedures and emergency response.
• Conduct regular drills and practical security exercises.
• Evaluate the performance and competence of security personnel.

General Operations Support

• Participate in Management and operational meetings where security input is required.
• Provide professional security advice to Management.
• Support investigations and special assignments as directed.
• Perform other security-related duties assigned by Management.

QUALIFICATIONS & REQUIREMENTS

Education

• BSc/HND in Security Management, Criminology, Sociology, Psychology, Public Administration, Law, Intelligence/Security Studies or a related discipline.
• Relevant professional security certifications will be an advantage.
• Previous experience in military, police, paramilitary, corporate security or hospitality security will be an advantage.

Experience

• Minimum of 5 - 8 years\' relevant experience in security operations or security management.
• Proven experience supervising security personnel.
• Experience in access control, CCTV monitoring, incident investigation and risk assessment.
• Experience working in a corporate, hospitality, construction or large operational environment is an advantage.
• Strong knowledge of security procedures, emergency response and loss prevention.
• Good communication, leadership, observation and investigative skills.