Cashier

Reports to: Accountant / Finance Supervisor

Main Functions

• The Cashier will be responsible for handling customer payments, processing transactions accurately, and maintaining proper cash records within the organization.
• The role requires excellent customer service skills, attention to detail, and the ability to work efficiently in a fast-paced hospitality environment.

Role Responsibilities

Transaction Processing:

• Receive and process customer payments accurately.
• Issue receipts and maintain proper transaction records.
• Balance cash registers and reconcile daily sales.
• Handle POS systems and payment platforms efficiently.

Customer Service:

• Attend to customers professionally and courteously.
• Respond to customer inquiries regarding payments and transactions.
• Maintain a positive and welcoming attitude.

Financial Accountability:

• Ensure accuracy in cash handling and transaction processing.
• Report discrepancies and operational issues promptly.
• Maintain confidentiality and accountability for financial transactions.

Operational Support:

• Support restaurant, bar, and front desk operations where necessary.
• Maintain cleanliness and organization of cashier stations.
• Follow company financial and operational procedures.

Qualifications and Requirements

Education and Certifications:

• OND, HND, or Bachelor's Degree in Accounting, Business Administration, or related discipline.

Experience:

• 1 - 3 years' experience as a cashier or in a related role.
• Must have relevant experience in hospitality, restaurant, lounge, supermarket, or retail operations.

Skills

Financial and Technical Skills:

• Basic accounting and numerical skills.
• Proficiency in POS systems and Microsoft Office tools.
• Strong attention to detail and accuracy.

Communication and Customer Service Skills:

• Excellent customer service and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.
• Honest, reliable, and professional.