Open claims with insurance companies, health insurance subrogation departments, and Medical/CARE.
Request and follow up on police reports and medical records.
Schedule medical appointments and coordinate transportation for clients.
Verify balances with medical providers.
Prepare case files for submission to demand writers.
Qualifications & Skills
1 to 2 years of experience as a Case Manager, Case Manager Assistant, or Legal Assistant within Personal Injury (PI). (Please avoid Intake Specialist backgrounds.)
Advanced English level (B2+, C1), accent-free.
Bachelor's degree completed or currently in progress (preferably in the legal or medical industry).
Strong attention to detail with a proactive and positive attitude.
Excellent interpersonal, organizational, and customer service skills.
Ability to manage a high volume of personal injury pre-litigation cases.
Experience with Litify or Salesforce is a strong plus.