Upskill and motivate Advisors towards effectively implementing sales strategies for retail insurance sales.
RESPONSIBILITIES:
Supervise Advisors and sales of insurance products.
Role play with key prospects through the sales process; understand customer needs and propose approaches for handling objections and closing business.
Monitor Advisors liaison with customers.
Actively seek new business opportunities and client accounts, do presentations to defend and convert business by doing a portfolio review of all accounts.
Compile and send in monthly variable pay for all Advisors within the SBU to Sales & Marketing Support Team by the second working day of every month.
Present to MUIC businesses that are N10m and above with a Loss Ratio of ≥ 40% and Combined Ratio of ≥80%.
Review Advisors' sales reports to establish trends and identify areas for improvement.
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
Identify emerging markets and market shifts while being fully aware of new products and competition status.
Identify appropriate product mix for Advisors and viable sales strategies to be implemented.
Manage and maintain weekly, monthly and all required sales reports.
Own recruiting, objectives setting, coaching and performance monitoring of Advisors.
Identify trends in Retail business and proactively advise ASM/Group Head on potential actions to take.
Identify and escalate actual and/or potential operational and administrative issues to the ASM/Group Head.
Assist in identifying required resources and personnel to achieve the revenue budget of the Group.
Presentation of the SBU performance at the Monthly Divisional MPR, QBR & Budget meetings.
Carry out continuous check on spokes monthly.
Seek approval for accepting/processing transactions when required.
Ensure that Advisors capture complete and accurate information on the CRM database/Workbench.
Education/ Professional Qualification:
Bachelor's degree in any field from a reputable tertiary institution.
Professional qualifications (i.e. CII, CIIN or other of similar equivalence) will be an advantage.
Experience:
Minimum 4 years' experience in Financial Services of which 2 years' should be in the Insurance Business (Underwriting, Sales or Operations).