Duties and responsibilities:
To develop and implement business process architecture solutions and requirements in support of Company overall business objectives and strategy.
Primary Focus: (1) To provide business process architecture and requirements at enterprise level for various Support Services, (2) to support new revenue growth initiatives and (3) to drive continuous improvement post implementation of projects to track achievement of business benefits to deliver on strategic and business level objectives.
Secondary Focus: Translate business needs emanating from projects, new ideas or system changes into business requirements for developing/buying IT systems. Developing change management plans, project plans and designing of policies/procedures/performance measures.
Qualifications and experience:
3+ years of enterprise wide business design and business process improvement
Translating corporate strategies and objectives into initiatives and/or projects
Initiation and implementation of projects with the goal to improve performance through business process improvements
Initiation and implementation of revenue growth initiatives
Initiation and implementation of continuous improvement capability
A relevant tertiary qualification in Engineering - General or Engineering - Other
Grade 12 National Certificate / Vocational
Knowledge of:
Banking transactional processes
Business process mapping methodologies
Project Management methodologies
Management Operating System best practices
Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints)
Supply chain methodologies
Incident management and workflow methodologies
Skills:
Communications Skills
Strategic Thinking Skills
Computer Literacy (MS Word, MS Excel, MS Outlook)
Interpersonal & Relationship management Skills
Presentation Skills
Facilitation Skills
Business Process Modelling skills (IDEF-0, Financial Modelling, Enterprise Architect, BPMN, etc.)
Planning, organising and coordination skills
Commercial Thinking Skills
Originally posted on Himalayas