BUSINESS DEVELOPMENT OFFICER – CROSS-BORDER PAYMENTS & FX
Company: Eziplug FX
Location: Abuja, Nigeria
Work Arrangement: On-site / Hybrid
Employment Type: Full-time
Experience: Minimum of 2 years
About Eziplug FX
Eziplug FX is a cross-border payments and foreign exchange business that has been operating since 2022, We provide liquidity and payment solutions that help businesses facilitate international transactions efficiently and reliably.
As we expand our cross-border payment solutions, we are looking to recruit a driven and results-oriented Business Development Officer to support our customer acquisition and market expansion objectives.
Role Overview
The Business Development Officer will be responsible for identifying new business opportunities, bringing in new business customers and developing strategic relationships that grow Eziplug FX's customer base.
The successful candidate will actively identify businesses with recurring foreign exchange and international payment needs, reach the right people in those businesses, introduce Eziplug FX's solutions and bring qualified customers to the team for onboarding.
This role requires someone who is proactive, confident in business engagement and capable of building relationships that translate into new customers.
Key Responsibilities
1. Business Development & Customer Acquisition
• Identify and prospect potential business customers with foreign exchange, liquidity and cross-border payment requirements.
• Develop new business relationships with importers, exporters, travel agencies, education agents, real estate developers, international merchants, e-commerce businesses, fintech companies, payment service providers, trading companies and other businesses that make or receive international payments.
• Conduct direct business outreach, cold calling, email prospecting, physical visits, networking and referrals to generate qualified leads.
• Identify decision-makers, including business owners, managing directors, finance managers and other key payment decision-makers.
• Introduce Eziplug FX's products and services to prospective customers and bring qualified leads to the team for onboarding.
• Qualify prospective customers by understanding their estimated transaction volumes, payment frequency, preferred currencies and international payment corridors
2. Customer Relationship Management
• Build and maintain strong relationships with the customers and prospects you bring in.
• Understand clients' international payment requirements, FX needs and how often they make cross-border payments.
• Maintain regular communication with customers to keep them engaged and encourage repeat use of our services.
• Follow up with inactive customers and encourage them to start transacting again.
• Maintain ownership of customer relationships from initial introduction through onboarding, first transaction and subsequent business activity.
3. Market Research & Business Expansion
• Identify new industries, business segments and companies that require international payment and FX services.
• Conduct market research to understand customer needs, competitor activities and emerging business opportunities.
• Build relationships with potential referral partners, financial service providers and relevant business networks.
• Represent Eziplug FX at business meetings, networking events and relevant industry engagements.
• Provide management with feedback on market opportunities and customer expectations.
4. Reporting & Coordination
• Maintain an organised record of leads, prospects and customers brought in.
• Track leads contacted, customers introduced, onboarding status and customer activity.
• Submit regular business development reports to management.
• Follow up on outstanding leads and opportunities.
• Work with operations, compliance and other internal teams to ensure smooth customer onboarding.
Requirements & Qualifications
• A degree or HND in a related field is preferred, But not compulsory
• Minimum of 2 years of practical experience in business development, B2B sales, relationship management or customer acquisition. with track record
• Experience in fintech, banking, financial services, foreign exchange, payments or international trade will be an advantage.
• Demonstrable ability to generate leads, acquire customers and build strong business relationships.
• Basic understanding of foreign exchange, international payments and business payment requirements.
• Strong communication, presentation and interpersonal skills.
• Confidence in engaging business owners and other senior decision-makers.
• Strong prospecting, follow-up and relationship-management abilities.
•Familiarity with the Abuja business environment and existing commercial networks will be an advantage.
• Ability to work independently, meet targets and deliver measurable results.
• Proficiency in Microsoft Office, Google Workspace and CRM tools is an advantage.
Preferred Qualifications
• Existing relationships with importers, exporters, travel agencies, education agents, real estate developers, fintechs or other businesses involved in international trade.
• Experience promoting FX, payment or financial services products.
• Experience working in a startup, fintech or other performance-driven environment.
Key Performance Indicators (KPIs)
Performance will be evaluated based on measurable business development outcomes, including:
• Number of qualified business leads generated.
• Number of new business customers brought in and successfully onboarded.
• Number of customers activated and conducting transactions.
• Customer retention and repeat usage.
• Number of strategic business relationships and referral partnerships established.
• Overall achievement of assigned business development targets.
What We Offer
• Opportunity to grow with an expanding cross-border payments and FX business.
• Competitive remuneration with performance-based incentives.
• Opportunity to build valuable relationships across the fintech, financial services and international trade industries.
• Direct exposure to business development, business payments, FX and international financial markets.
• A performance-driven environment with opportunities for professional growth and career advancement.
Application Process
Interested candidates should apply directly through LinkedIn Easy Apply. Please attach your CV and answer the screening questions, including:
1. Briefly describe your business development experience, highlighting previous customer acquisition achievements, industries you have worked with and significant business relationships developed.
2. Identify three businesses or business categories within your existing network that you believe could benefit from Eziplug FX's services. Explain the nature of your relationship with them and why you believe they would be potential customers. Do not disclose private contact information or confidential details.
3. If you joined Eziplug FX, how would you go about identifying and acquiring your first five corporate customers within your first 30 days?