Hospitality

Business Development Officer

Human Capital Outsourcing Limited·Nairobi, kenya·Full Time·Contract
HospitalityFull TimeContract
-Closes Oct 15, 2026

Responsibilities

  • Develop and execute business development strategies to achieve the company's revenue, growth, and market expansion objectives.
  • Identify, develop, and convert new business opportunities across relevant industrial, engineering, manufacturing, construction, and commercial sectors.
  • Build and maintain strong relationships with key clients, decision-makers, procurement teams, engineers, contractors, consultants, and other strategic stakeholders.
  • Manage the complete business development cycle, from lead generation and initial engagement through proposals, negotiations, closing, and client onboarding.
  • Understand clients' technical and commercial requirements and work with internal teams to develop appropriate engineering solutions, products, and proposals.
  • Identify and pursue relevant tenders, RFQs, projects, contracts, partnerships, and other commercial opportunities that can generate sustainable revenue.
  • Maintain a robust sales pipeline and ensure consistent follow-up, opportunity tracking, forecasting, and conversion of qualified prospects.
  • Develop existing client accounts through cross-selling, upselling, repeat business, strategic account management, and long-term commercial relationships.
  • Conduct market research and competitor analysis to identify emerging opportunities, market trends, customer needs, and potential new markets for the company.
  • Prepare and deliver high-quality technical and commercial proposals, quotations, presentations, and business pitches to prospective and existing clients.
  • Monitor and report on business development performance, including sales revenue, new accounts, pipeline value, conversion rates, tenders, and achievement of agreed targets.
  • Represent the company professionally at client meetings, site visits, industry events, exhibitions, networking forums, and other business development engagements.

Skills & Requirements

  • Bachelor's Degree in Mechanical Engineering, Mechanical Engineering Technology, or a closely related technical field.
  • B.Tech in Mechanical Engineering will be highly preferred.
  • 10 - 15 years of relevant professional experience, preferably in technical sales, business development, engineering, industrial equipment, manufacturing, construction, or engineering solutions.
  • Proven track record of winning new business and achieving commercial/sales targets.
  • Strong technical understanding and ability to engage confidently with technical and non-technical decision-makers.
  • Demonstrated experience in B2B business development and key account management.
  • Experience in tendering, quotations, negotiations, and commercial proposals.
  • Strong existing industry networks and client relationships will be an added advantage.
  • Excellent negotiation, presentation, communication, and relationship-management skills.
  • Strong commercial awareness, analytical ability, and business acumen.
  • Ability to work independently, manage a sales pipeline, and deliver measurable results.
  • Willingness to travel for client meetings, site visits, and business development activities.
  • A valid driving licence is an added advantage.

Key skills

BA/BSc/HND
Apply Now

At a glance

Company

Human Capital Outsourcing Limited

Location

Nairobi, kenya

Employment

Full Time

Experience

Valid until

October 15, 2026

Created

October 6, 2026

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A Master’s degree is an added advantage. Strong organizational and time management skills. Proficiency in Google Suite, Microsoft Office, and HRMIS systems. Excellent communication and interpersonal skills. Ability to troubleshoot and resolve operational challenges efficiently. Preferred: Understanding of Kenya’s Employment Laws. Proven ability to take ownership, deliver results, foster team success, and drive change. Excellent interpersonal and communication skills. Strong people management and attention to detail capabilities. Ability to work effectively with a diverse group of individuals Microsoft Dynamics 365 Finance & Operations (D365 F&O) Developer Role Overview As part of our client Microsoft Dynamics 365 program, the Finance & Operations (F&O) Developer will build the internal technical capability needed to support and extend the ERP platform. Working closely with key users across Finance, Supply Chain, Procurement, and Operations, this role translates business needs into clearly documented technical requirements and delivers the X++ customizations, extensions, reports, and integrations that support them. This is a hands-on, in-house role with long-term ownership of the F&O solution from requirements capture through development, testing, deployment, data migration support, and ongoing optimization. Key Responsibilities Requirements & Technical Design Work with key users and functional consultants to capture, analyze, and document technical requirements across Finance and Operations modules. Translate Functional Design Documents (FDDs) into Technical Design Documents (TDDs) with clear, maintainable solution designs. Advise on feasibility, effort, and best-practice approaches that respect the F&O extension model. Development & Configuration Develop customizations and extensions using X++ following the extension framework (no overlayering). Build and modify tables, forms, data entities, workflows, and security objects (roles, duties, privileges). Develop SSRS reports and configure Electronic Reporting (ER/GER) where required. Create and maintain batch jobs and automated processes. Integration & Data Build and maintain integrations using OData, custom services, the Data Management Framework (DMF), Logic Apps, and Azure Functions. Configure Dual-write integration with Dynamics 365 Customer Engagement. Support data migration activities using DMF and data packages. Quality, Deployment & Support Manage ALM through Azure DevOps and Lifecycle Services (LCS): code branching, builds, and deployments. Conduct unit testing, support SIT and UAT, and troubleshoot and resolve defects. Carry out performance tuning and query optimization. Provide post-go-live support and continuous enhancements. Maintain accurate technical documentation and contribute to an internal knowledge base. Requirements Required Technical Skills Strong X++ development experience on Dynamics 365 Finance & Supply Chain (F&O). Solid command of the extension framework, Visual Studio development tools, and the F&O metadata model. Data entities, Data Management Framework (DMF), SSRS reporting, and Electronic Reporting (ER). Integration experience: OData, custom services, recurring integrations, Azure-based integrations, and Dual-write. Lifecycle Services (LCS) and Azure DevOps build/release pipelines with Git. Strong SQL skills and performance-tuning experience. Working understanding of F&O functional areas (GL, AP, AR, Inventory, Procurement, Production). Qualifications & Certifications Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field (a background in Finance/Accounting combined with IT is an advantage). 3–5+ years of hands-on Dynamics 365 F&O (or Dynamics AX) development across the full implementation lifecycle. Microsoft certifications strongly preferred: MB-500 (Dynamics 365 Finance & Operations Apps Developer) and/or MB-300 (Dynamics 365 Core Finance and Operations). Preferred / Nice to Have Functional knowledge of finance and supply-chain business processes. Experience with data migration on large or multi-entity implementations. Exposure to Power Platform, Microsoft Fabric, or Azure data services. Core Competencies & Soft Skills Strong requirements-elicitation skills able to interview key users, ask the right questions, and convert business language into clear technical specifications. Excellent written documentation skills (technical design documents, configuration guides, test scripts). Analytical and structured problem-solving with attention to detail. Clear communicator able to work directly with non-technical business users and functional consultants. Self-driven, organized, and able to manage multiple work items against deadlines. Collaborative team player comfortable working with implementation partners and internal stakeholders. Head of Business Development & Growth (Property&Real Estate)) Role Purpose The Head of Business Development & Growth is responsible for leading the company’s growth strategy across Marketing, Revenue & Data, and Business Development.The role oversees the complete sales and revenue funnelfrom generating and tracking leads to improving conversion, growing revenue, forming strategic partnerships, and expanding the property portfolio. Key Responsibilities Growth Strategy & Planning Develop annual and quarterly growth plans aligned with company priorities and budgets. Set and monitor targets for revenue, occupancy, leads, conversions, partnerships, and portfolio growth. Oversee the full sales funnel, from lead generation to conversion and retention. Review performance, address gaps, and report forecasts and recommendations to the CEO. Marketing & Customer Acquisition Set the strategy for brand visibility, lead generation, and customer acquisition. Oversee SEO implementation and marketing campaigns. Ensure marketing supports bookings, occupancy, client acquisition, and portfolio growth. Monitor campaign performance, lead conversion, and acquisition costs. Revenue & Commercial Performance Set and monitor revenue, occupancy, ADR, RevPAR, and channel targets. Ensure pricing responds to demand, seasonality, and market conditions. Review forecasts, booking trends, promotions, and portfolio performance. Develop recovery plans for underperforming units and improve portfolio returns. Business Development, Strategic Partnerships & Market Expansion Develop relationships with corporates, NGOs, relocation agencies, property agents, landlords, developers, and other strategic partners. Create strategies to acquire viable properties, clients, new units, and commercial partnerships. Identify opportunities to expand into new locations, property segments, and customer markets. Lead strategic pitches, negotiations, and high-value commercial engagements. Set and monitor targets for leads, partnerships, signed agreements, and portfolio growth. Client Retention & Revenue Expansion Develop strategies for client retention, repeat bookings, referrals, renewals, and additional revenue. Use client feedback and lost opportunities to improve the company’s offering. Align the growth departments around shared targets and priorities. Address cross-departmental challenges and escalate significant commercial risks to the CEO. Requirements Qualifications & Experience Bachelor’s degree in Business, Marketing, Sales, Commerce, Hospitality, Real Estate or a related field. 6 – 8 years’ relevant experience in business development, commercial growth, sales, revenue management or a related field, including leadership responsibility. Demonstrated ability to manage a sales pipeline, interpret performance data and develop practical growth plans. Experience in hospitality, property management, real estate or serviced apartments is an advantage. Proven ability to negotiate, influence stakeholders and support high-value commercial agreements. Strong leadership, communication, commercial judgement, problem-solving and stakeholder-management skills.

a month ago

Submit Cvs – Latest Recruitment

Tower Sacco

Kenya, kenya

Full-Time

Tower Sacco was founded in 1976 by a group of primary school teachers in Ol’Kalou, Kenya. The sacco was established to provide its members with a safe and convenient place to save their money, as well as access to affordable loans. Over the years, Tower Sacco has grown to become one of the largest and most successful saccos in Kenya, with a membership of ove Marketing Manager JOB PURPOSE Reporting to the Head of Marketing the Marketing Manager is responsible for marketing activities, building and maintaining a strong and consistent brand, develop and manage marketing programs in specific channels, support business objectives, lead acquisition, foster customer retention, execute business development, provide sales support, and advance brand building Participate in Brand Management through development & execution of initiatives that will improve brand visibility and brand equity for the SACCO. Coordinate with the Business Development Officers, and other departments/Branches to produce effective strategies. Deploy successful marketing campaigns and own their implementation from ideation to execution. Liaise with the Head of Marketing to execute the annual marketing plan and ensure that it is delivered within the budget. Assist the Head of Marketing in preparing the annual Marketing Plan, through building marketing programs to support specific marketing objectives across different channels and segments in support of our overall strategic marketing plan. Ensure that the SACCO’S marketing objectives are achieved, measured and results reported to all relevant stakeholders. Together with the Head of Marketing, assist to oversee and approve marketing materials, from product development and further assess them on the colour code, quality, and quantity. Assist in creating engaging and informative content for the website, e-newsletters, content marketing channels that the business might leverage. Monitor, review and report to the Head of Marketing on all the marketing activities and results. Coordinate cross functional teams through keeping all the concerned informed of the marketing plans. Increase utilization of products and services at alternative channels network. Drive new innovations to support non-traditional services to support credit application and loan repayments. Champion customer service and implementation of quality service delivery standards. Offer guidance to business development officers in executing the SACCCO’s growth strategy. Develop the capacity of the business development team and the sales executives. Verify and compile monthly sales executives commission reports. Keep the records of all the sales team and work closely with the HR department to ensure that their contracts are up to date. Give marketing support to designated branches so that they meet their recruitment targets. Any other lawful duty that may be assigned from time to time by the Head of Marketing, the CEO or any other person in authority. PREFERRED QUALIFICATIONS Bachelor’s degree in marketing/business administration / Bachelor of Arts Marketing option/Public relations or related field. Professional certification by MSK or CIM will be an added advantage. Minimum relevant experience of 5 years in marketing or Business Development field preferably in a financial institution. KCSE C Plain with C (Plain) in English & Mathematics. Age above 30 years. Excellent communication and interpersonal abilities. Creative and customer focus Commitment to excellent service delivery. High level of integrity and professionalism Excellent language and management skills Team player. Relationship Officer- Alternative Banking Channels JOB PURPOSE Responsible for the management of Alternative Banking Channels for the SACCO. The primary purpose of this role is to enhance customer service access, convenience and engagement by leveraging on technology and innovative channels through spot mobile banking, pay bill, agency banking, ATMs, Merchant Purchases with an overall aim of driving the SACCO’s alternative channels business whilst delivering superior customer service, operational efficiency as well as meeting regulatory requirements. To execute day-to-day alternate channels operations related to the assigned digital channels. Responsible for instant Card Printing process, pin setting and issuance to members. Ensure Implementation of all the alternate channels business policies and procedures. Handling the card stock management process and prepare the reorder levels to purchasing dept. with the needed materials. To manage all physical blank Card issuing and personalization. To perform annual cardholder review for both active and inactive card and report preparation. Ensure all card and pin requests from branches are answered promptly. To review and control daily report to ensure proper reconciliation and documents collected are accurate and properly filed. Ensure that all alternative channels comply with regulatory requirements, security standards, and data protection policies. Implement necessary controls and measures to mitigate potential risks and vulnerabilities. Analyze data and performance metrics of alternative channels to measure their effectiveness in line with the Sacco targets. Working with branch team to provide continuous training and awareness on operations, product knowledge on ABC, Anti Money Laundering & Combating of Financing of Anti-terrorism (AML/CFT). Manage Card Inventory, Supply Ordering, Monitoring and Balancing End of Month. Track & monitor ABCs’ progress, provide ABC update reports and implementation reports. Identify and review product features based on internal customer feedback. Standardization and alignment of Alternative Channels with other business units Train the ABC team and end users on Alternative Channels. Convey, recommend and provide different suggestions to the Product and development team after studying and analyzing the current market trends / campaigns. Escalate unresolved problems and complaints to the pertinent department. Customer education and promotional activities in conjunction with the ICT, Operations, Marketing, Finance & Risk departments Monitor the performance of the Card systems, ATMs, Mobile Banking, Agency Banking, internet banking and interfaces to other banking channels to ensure smooth running of these Optimally drive growth of Mobile Banking transactions via Advertising. Resolve members and internal inquiries in a timely and accurate manner. Ensures research of daily reports and card problems related to member’s accounts is completed and assists with inquiries, corrections, changes, and deletions. Identification, assessment, and implementation of products on alternative channels to expand the organization’s reach and improve customer interactions. Responsible for reporting potential and actual Money Laundering Risk, including suspicious transactions in accordance with the laid down AML policies & procedures and adherence to Data Protection Act. Development and integration of all existing and new delivery channels and services considering implications of customer expectations. Implementation of new ABCs at Branches as well as implementation of existing ABCs in new branches. Identify and implement opportunities for migration of customers from high-cost branch and manual transactions to alternative and lower cost channels with the objective of reducing the cost-of-service delivery bank wide. Ensure successful implantation of ABC through collaboration with business partners within and outside the organization. Modification on Digital Banking Related Terms and conditions, FAQs by consulting with internal Audit and Risk Departments. Any other lawful duty that may be assigned by the Head of Operations, Operations Manager or any other Person in Authority. PREFERRED QUALIFICATIONS & SPECIFICATIONS Bachelor’s degree in Cooperative/ finance/accounting, or any other related or Diploma in Management/Accounting/finance & Banking or a relevant field or Professional certification as a Certified Public Accountant./Certified credit Professional Minimum relevant experience of 3 years preferably in a reputable financial institution. KCSE C Plain with C (Plain) in English & Mathematics. Age above 24 years. Excellent communication and interpersonal abilities. High level of integrity and attention to detail. Ability to Multitask with close attention to details. Possess good interpersonal skills and sound judgement. Relationship Officer- Diaspora Banking Assistant JOB PURPOSE Reporting to the Operations Manager the job holder will be expected to aggressively sell and market Diaspora banking products to existing and potential customers, whilst also providing prompt personalized and efficient customer service to the SACCO’s Diaspora customers to support customer acquisition and retention initiatives. Establish, build and strengthen one-on-one relationships with customers, based on mutual respect, to retain customers and gain word-of-mouth referrals Ensure that the Customer is central to the entire life cycle approach of maximizing sustainable value add to both the Customer and the SACCO. Establish and build knowledge and understanding of product and credit application processes to eliminate reworking and ensure acceptable turnaround times for customers. Maintain proper records (filing, update customer records on Core Banking system). Ensure that customers are well informed with regards to lending application processes , Credit maintenance processes and account conduct expectations. Clearly and transparently inform customers of contract/account terms and conditions, fees, rates and commissions where applicable. Be prepared to articulate the value added if challenged on pricing. Attend to all correspondence relating to the portfolio, including e-mails, phone calls, messages, documentation, queries and complaints. Appropriately Monitor initial activation and usage of transaction accounts and proactively take steps to mitigate dormancy. Assist in the growth of customer base and ensure retention of existing customers by continuously reviewing, recommending and cross selling suitable products to target customer segments based on needs. Assist in driving the Diaspora banking proposition through exceptional sales and service performance to the diaspora customers. Champion and deliver world class customer service by ensuring service excellence for customers and adherence to the SACCO’s Service Level Agreements. Ensure business growth within the given portfolio as handed over by the various diaspora agents and referrals. Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, readily to help at all times depending on the different time zones and providing professional resolution of problems/issues. Maintain a well-developed working knowledge of the complete line of products and services offered taking responsibility to keep up to date and request assistance for further development needs. Provide a customer experience that is consistent across all touch points and enhance customer satisfaction, loyalty and retention and provide a differentiated experience form other providers in the market. Manage Diaspora clients’ requests/transactions in compliance with the SACCO policies, procedures and guidelines with zero tolerance to operational risk & frauds. Exercise due diligence in operations on Know your customer (KYC), Anti-money laundering (AML) to prevent and detect frauds and forgeries. Assist in organizing networking forums for existing and prospective customers Client-relationship review/assessment to determine and address: Customer satisfaction Product usage Needs gap analysis Multi-banked situation Any other duties assigned by the Operations Manager, Head of Operations, Diaspora Relationship officer and the C.E.O PREFERRED QUALIFICATIONS & SPECIFICATIONS Bachelor’s degree in a Finance/business related field /any other relevant discipline. Have at least a minimum experience of 3 years in Banking/Financial institution environment. Exposure in sales/customer service will be an added advantage. KCSE C Plain with C (Plain) in English & Mathematics Age above 24 years Excellent interpersonal & communication skills. Strong analytical and problem-solving skills. Relationship management skills Results driven Accounts Assistant JOB PURPOSE To support and work collaboratively with the Finance team in preparation of financial reports, performing accounts reconciliations & supporting the overall finance procedures. Daily updating of bank remittances to members’ accounts. Preparing the Local purchase orders Reconciliation of the Cash-books with bank statements and ensuring proper posting are made into the Ledger Accounts Following up on outstanding bank reconciliation items as guided by the accountant. Managing the Society’s Journals and Ledgers Assisting the finance department and senior accounting staff members with various tasks, including preparing liquidity reports, record filing through EDMS, and statements of accounts. Sorting financial documents and posting them to the proper accounts. Reviewing system reports for accuracy and meticulously tracing errors back to their source. Preparing cheques and payment vouchers. Refund of members’ withdrawals and other related deductions. Timely and accurate processing of payments. Daily petty cash requisition, issuance and posting to the relevant ledgers. Maintaining and updating stock records, responsible for conducting physical stock counts, perform regular stock reconciliations and overall monitoring of stock transactions. Scanning, filing and organizing all Accounts invoices. Investigate ledger differences, deal with the department involved and advice the Chief Accountant on all the differences. Any other lawful duty as may be assigned by the Head of Finance, Chief accountant, or any other person in authority. PREFERRED QUALIFICATIONS & SPECIFICATIONS Minimum of CPA II/CIFA II or Diploma in Accountancy/finance & Banking or a diploma/CPA/CIFA Final/degree in relevant field . Those with at least 3 years and above in an accounting institution/financial institution/SACCO movement preferably in the finance/Accounts department will have an added advantage. KCSE mean Grade C (plain) with C plain in Mathematics and English. Age above 24 years Ability to Multitask with close attention to details. Possess analytical skills with attention to detail Strong communication and presentation skills. Ability to maintain high level of equity, transparency and confidentiality Be of exemplary integrity and honesty Registry Assistant Reporting to the Registry officer, the job holder will ensure that records management is a discipline which utilizes an administrative system to direct and control the creation, version control, distribution, filing, retention, storage and disposal of records, in a way that is administratively and legally sound, whilst at the same time serving the operational needs of the SACCO and preserving an adequate historical record. DUTIES Ensure implementation of the records management guidelines, procedures, standards and policies Reorganizing files and documents in view of maintaining the most efficient and effective document retrieval and accessibility. Preparing and maintaining records inventories both manual and electronic and keeping the inventory register up to date. Maintaining and creating clear, secure, accurate and reliable records Managing files and their movements Ensuring orderliness and security of the registry. Collaborating with branches in ensuring preservation of long term temporary and permanent electronic records including migration as necessary. Ensuring that all obsolete records are disposed or transferred in accordance with applicable disposition policies and procedures. Perform general Registry duties such as sorting, preparing members circulars and notices for dispatch, attending to registry related enquiries. Ensure compliance with relevant legislation and regulations on confidentiality of Data. Any other duty that may be assigned by the Registry Officer, Head of HR, C.E.O. or any authorized officer. PREFERRED QUALIFICATIONS & SPECIFICATIONS Diploma/Higher diploma in Records Management or Business Information Management. A degree in a related field will be an added advantage. Demonstrable working Knowledge of Document Management System or Electronic Document Management System. Possess working knowledge of computerized office. KCSE (C Plain) with C (plain) in English Minimum of Three (3)years’ experience in record management in a reputable firm or financial institution shall suffice. PERSON SPECIFICATIONS Be of exemplary integrity and honesty Age above 24 years of age. Must be a team player Proficient and forward thinking Analytical with a hands-on approach to monotonous task. Self-driven and results oriented. Demonstrate integrity and professional competence Excellent organization skills Good communication and interpersonal skills. Don't Keep Share!: WhatsApp Tweet

a month ago

Banca Regional Relationship Assistant (6 - Months Fixed - Term Contract)

Britam

Nairobi, kenya

full-time

Job Purpose: The role holder will be responsible for supporting managing bank partner's regional relationships to ensure that the company achieves its strategic goals in terms of growth, profitability, customer service and the regional revenue targets agreed. Also to implement sales plan actions. The company reserves duties as may be allocated from time to time. Key Responsibilities: Sales Management and Support Ensure all Britam products selling takes place in new and existing business across all bank partners. Support implementation plans and new innovative sales activities for banca retail life sales through agreed partners. Identify gaps/anomalies and develop ideas that aid and improve performance through monitoring performance in line with set targets. Assist in the implementation and positioning of new focus initiatives. Ensure that general business retention targets are met as per the prescribed parameters. Provide timely feedback on queries, complaints and sales activities. Provide bank partners best practice activation plans with bank partners that close sales gaps. Provide quotations as and when required for the client's bank partner within the agreed time frame. Acquire and retain profitable business in line with acceptable loss ratios. Ensure premium payments for all closed sales are within the company's prescribed control policy. Observe regulatory compliance and internal procedures regarding bancassurance business. Ensure maintenance of a healthy sales pipeline that supports new business onboarding. Ensure timely preparation of required presentations, sales pitches and product write-ups. Relationship Building & Sales Management Build, maintain and sustain business relationships with the regional bank partner's team, business development officers, Relationship Managers and Direct Sales Team. Drive management of relationships with all banks and partners to ensure smooth running of the distribution channel in delivering targets. Integrate well with all members of the team in all communications, committed to the team vision and mission within the team and as a team. Reporting Ensure that stipulated reports are prepared and shared within agreed timelines and in the prescribed format. Ensure that monthly expense reports are prepared and submitted within stipulated timelines and procedures. Knowledge, Experience and Qualifications Required: Bachelor's Degree in a business-related degree. Years of experience will be an added advantage. Build and maintain strong business relationships. Proven sales track record in the financial services industry especially insurance. Professional insurance sales/marketing qualification is an added advantage. Highly organised, independent and able to prioritise tasks. Must be flexible, self-motivated and team oriented. Technical/Functional competencies: Knowledge of Insurance Regulatory requirements Knowledge of Insurance Products Sales & Marketing Management skills

2 months ago