Business Development Manager (online Merchant) At Palmpay

Job Summary

• PalmPay is seeking a passionate, strategic, and detail-oriented Online Merchant Business Manager to drive online merchant acquisition, growth, and retention.
• The ideal candidate will identify business opportunities, onboard merchants, and expand PalmPay's online payment solutions including Pay with Transfer ,Pay with Wallet , and Payouts across multiple sectors.
• This role requires strong analytical ability, sales acumen, and relationship management to optimize merchant performance and enhance transaction volumes through PalmPay's ecosystem.

Key Responsibilities

• Develop and execute merchant acquisition and growth strategies to increase online transaction volume and revenue.
• Identify, engage, and onboard new fintech, e-commerce, and digital service merchants across diverse industries.
• Build and manage relationships with key online merchants, payment gateways, and PSP partners.
• Collaborate with internal teams (Product, Tech, Risk, Compliance) to ensure seamless merchant integration and onboarding.
• Analyze merchant performance data to identify trends, opportunities, and revenue optimization strategies.
• Drive merchant retention through proactive engagement, service quality, and solution enhancement.
• Ensure all activities comply with card scheme rules, AML/CFT requirements, and internal risk policies.
• Stay informed on emerging trends in payment technology, digital commerce, fraud prevention, and regulatory developments.

Requirements

• Bachelor's Degree or HND in Business, Marketing, Finance, or a related field.
• Proven experience in Online merchant acquiring, fintech sales, or online payment gateway management.
• Strong understanding of online payment channels Card, Transfer, Wallet, USSD, and API integrations.
• Excellent communication, presentation, and negotiation skills.
• Highly result-oriented, self-driven, and capable of meeting sales and revenue targets.
• Strong knowledge of local business markets and digital commerce environments.
• Ability to work independently while coordinating effectively with cross-functional teams.

Preferred Skills & Attributes:

• Solid understanding of the fintech and payment ecosystem in Africa.
• Online Merchant sales
• Familiarity with API-based merchant integrations.
• Analytical mindset with ability to interpret transaction data and identify growth drivers.
• Passion for digital innovation, financial inclusion, and customer-centric solutions.

Why Join PalmPay?

• Be part of one of Africa's fastest-growing fintech companies.
• Competitive compensation and performance-based incentives.
• Opportunity to impact the future of digital payments across emerging markets.